Amin - WPMU DEV Support
Forum Replies Created
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Hi @hamilton200
That means your WordPress emails are not working at all, and if you are not using an SMTP plugin the issue is most probably related to your hosting.
What do you think I should do? Open a support ticket for WordPress? Could it be something with my hosting provider Hostinger?
The best approach is to contact your hosting provider they can check the email logs on your server to find more clues about why the emails are not working.
Additionally, you can use a custom email SMTP server to fix this issue, you should use a plugin like Branda or WP Mail SMTP to set it up. Please take a look at this document to learn more:
https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtpKind Regards
AminI tested both mentioned issues but could not replicate any of them on my end, the phone flags are loading fine on mobile and desktop, and the phone number won’t accept any number if you enter less than 10 numbers. I suggest clearing the browser cache and checking it in a different browser it might be related to that.
Could you please create a new thread so we can help you further? your issue might be happening due to a different reason.
Kind Regards
AminHello @cinek11
Hope you are doing well today.
Unfortunately, custom coding is out of the scope of our support since our support score has changed recently.
By default its not possible to map custom fields added by forminator to another plugin like Woocommrece unless that plugin support it, but a possible solution here is to use Zapier integration as a middleman which sends the forminator data into woocommerce. Please take a look at this document to learn more:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#webhook
https://zapier.com/apps/woocommerce/integrationsKind Regards
AminHello @geni1
Unfortunately at this moment when I click on the contact button the popup shows up empty and the form is not working at all, it appears this issue is related to the first problem my colleague mentioned.
can you tell me in which server directory the forms are stored. then I could manually replace the “ausgew?hlt” with “checked” and then see how it looks.
The form information is stored in the posts and post_meta table however easier way is to export the form and edit the form JSON file import it again, and my suggestion is to try not adding a custom value for your ausgew?hlt checkbox.
Kind Regards
AminHello @hollosipeter
I reviewed your site again and noticed your issue is related to a plugin conflict since you are using international-telephone-input-with-flags-and-dial-codes some of its CSS codes are conflicting with forminator phone flag codes.
To make sure you can try disabling it on your staging site and clear all the caches to see how it works.
Kind Regards
AminForum: Plugins
In reply to: [Broken Link Checker] Facebook links suddenly are 400 Bad RequestHello @nealumphred
My team identified the issue with the local version of the broken link checker, the cloud version should be working fine since it uses a different engine and scan method.
Errors 400 or 403 do not always indicate broken links; instead, they may occur because the local version of the broken link checker user agent is blocked by Facebook.
https://wpmudev.com/docs/wpmu-dev-plugins/broken-link-checker/#400-bad-requestSo at this point, you can wait for us to fix the local version issue or use the cloud version.
Kind Regards
AminHello @phoenixnat
Thank you for sending the log via email.
I have reviewed the log and I believe your issue is related to your hosting, since we are using sodium library for our payment data encryption, if you are hosting doesn’t enable that forminator will not work properly.
To fix this issue you should contact your hosting provider and ask them to make sure, sodium_bin2base64 has been enabled for your hosting plan.
You may share this thread with your hosting for more information:
https://github.com/lcobucci/jwt/issues/665#issuecomment-777999282Please let us know if you still having issues after enabling that.
Kind Regards,
AminI’m glad this issue is resolved. If you have a moment, I would greatly appreciate it if you could quickly rate our plugin. This will help us keep the plugin available for free.
https://www.ads-software.com/support/plugin/forminator/reviews/#new-post
Best Regards,
AminHello @lucienne1708
In my further tests, I noticed clearing the browser cache fixed the border-radius issue.
Can you please make sure the border radius is set for the fields container and then try to hard refresh the browser?
https://support.eddy.com/knowledge/how-to-do-hard-refresh-in-chrome-or-firefoxIf you still have issues, it would be better to export the form and share it with us using a free online storage like Google Drive to dropbox.
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-exportKind Regards,
AminHello @npdesignerweb
If you received the reset password email and you were able to find the forminator emails in your sent logs, the issue could be related to your website email service filters.
In some cases, your hosting or custom SMTP server is filtering the emails when they contain certain characters, I suggest creating a new form using the premade template and testing the email notifications to see how it works, if the emails are got through please change the email notification settings your main form and try removing some fields from the message body.
You can also contact your email provider (your hosting or custom SMTP email provider) and ask them to check the email logs to find more information about why the form email notifications are not receiving.
Kind Regards
AminForum: Plugins
In reply to: [Broken Link Checker] Facebook links suddenly are 400 Bad RequestHi there
I would like to update you regarding the current issue, we confirmed it is a bug in the plugin and happens due to our Broken link checker user agent being blocked by Facebook for some reason, unfortunately, the fix requires updating the plugin code but we already reported it to our developers.
We can’t give an estimated time yet for the fix but subscribing to our roadmap https://wpmudev.com/roadmap/ is a good way to be posted about upcoming versions, once they are released, it is going to be described at changelog found on https://www.ads-software.com/plugins/broken-link-checker/#developers
Since the bug was acknowledged, reported, and tasked to be fixed, we are marking this as resolved, but feel free to let us know if you have any additional questions.
Kind Regards
AminHello @jmagrino
Can you please share the page URL where this form is added? On our end, the code snippet works fine so you may made mistakes in adding the code.
If you don’t want to share it here you can send it via email as described below:
Please upload that file to any file sharing service like GDrive or Dropbox and send us the download link to this email address: [email protected]
Subject: ATTN: WPMU DEV support – wp.org
reference (https://www.ads-software.com/support/topic/topic-title/)
– Any other relevant URLs/infoTo ensure we don’t miss your email, please let us know here once you’ve submitted the form and make sure you use “ATTN: WPMU DEV support – wp.org” as the email subject.
Best Regards
AminHello @ktaylor310
I’m sorry to hear you still have issues.
I tried to submit your form with a test .doc Microsoft Word file but it worked fine and didn’t get any errors, can you please confirm if you received the test submission?
This issue is most probably related to something on your computer or browser, since in our tests we still can’t replicate the issue, my suggestion is to test it with a different browser and device to see how it works.
If using a different browser fixed the issue your browser extensions might be the root cause of the issue and disabling them is the best way to find the cause.
Kind Regards
AminHello @306catalyst
Unfortunately, our support scope has recently changed we no longer can help with custom codes.
But I can give you some suggestions, to make the code work for another form, you can add multiple files, please just make sure the function name “forminator_custom_form_submit_field_data” is different and unique on each file otherwise you will get an error.
Another solution is to add your ID like this in the condition part:
($module_id_int !== 2960 && $module_id_int !== 1234 && $module_id_int !== 5678 )Hope that helps you make the code work.
Kind Regards
AminHello @scampik84
I’m afraid I couldn’t access your form export because you didn’t enable access, please update the share so we can access it.
Please take a look at this document to learn more:
https://support.google.com/drive/answer/2494822?hl=en&co=GENIE.Platform%3DDesktopI noticed one more thing. If I am logged in to the WP administration, everything is displayed correctly. But if I log out, this error starts to appear
In this case, your issue might be related to the cache, can you please change the form load method in the form editor -> behavior tab?
Kind Regards
Amin