Saurabh - WPMU DEV Support

From the first impression of the issue, it sounds like what you are facing could be due to the untranslated strings in your locale in the WordPress 6.7 version compared to that of 6.6.2. You can check and compare the % completion of your locale for 6.7.x Vs. 6.6.x here: https://translate.www.ads-software.com/stats/

Since I am not sure of the Locale that you are using on your site, I could not replicate the issue. Could you please share the locale (local language) that you notice the issue with? This way it will be easier to replicate and understand why such an issue could be occurring.

Regards,
Saurabh

Hello @jdowns1

Hope you’re doing well today!

I read your main query once again and from what I see the main issue you are facing is

but the end date calendar actually lets me pick the day before (+13 days)

Am I understanding this correctly?

I tested the limits and offsets on my lab site and could not replicate the issue on my lab site. I set the Start date to be Today / offset 0 days and the end date limit as per the screenshot here https://monosnap.com/file/z7Y8zwdrXHQWjFpv4rndDI7hQ251EO

Here is how the form works when I select 1st Dec as the start date: https://monosnap.com/file/EFxFVJ53motlQRQE30hohk1Z2m1tV8

Could you please confirm if you’ve configured it the same way? If so, Ideally you should not be able to select a date that will be 13 days from the start date.

Since I am unable to replicate the issue on my lab site with a fresh Forminator form, could you please share your form export to us? We will import it on our lab environment and check if the issue is related to a specific form.

To share the form export
– Navigate to the “Forminator -> Forms” page in your site’s back-end
– click on a little “gear” icon next to the form in question
– select “Export” option
– copy given export code and paste it at?https://pastebin.com
– include link to that paste in your response below.

Note: this export will not include any data that is already submitted – they’ll stay safely on your site and we don’t need them anyway.

Kind Regards,
Saurabh

Hello @ravanh

Glad to know that you were able to narrow down the issue and resetting to the theme default did fix the issue for you.

We test the plugin to the best extent possible, I also see that there are no previous reports of the issue. I have reported it to the plugin developers as a bug since I was able to replicate it on my lab site with a Fresh WP install and the issue appeared by just adding a custom link on the footer template.

Although at the moment I will not be able to share an exact ETA as to when it will be fixed, subscribing to our roadmap https://wpmudev.com/roadmap/ is a good way to be posted about the upcoming versions once they’re released. It is going to be described in changelog found on https://www.ads-software.com/plugins/broken-link-checker/#developers

Since the bug was acknowledged, reported and tasked to be fixed, I am marking this as resolved, but feel free to let us know if you have any additional questions.

Kind Regards,
Saurabh

I tried to replicate it on my end using Chrome on my phone but could not notice the issue, the fonts are loading fine.

Sometimes, after I refresh the screen, the font suddenly gets reduced, but not in all elements.

This makes me think the issue could also be related to the delay of styles, perhaps. I see that some styles are loading inline. You can try installing the theme on a fresh WordPress install and check if you still notice the issue there.

If you don’t notice it, it probably could be a CSS conflict with some other plugin/functionality.

Kind Regards,
Saurabh

Hello @bl007

Hope you’re doing well today! Thank you for sharing more information.

Regarding reverting recommendations what you’ve observed is correct and not all the recommendations be revered via the WP Admin directly and may need certain manual action (for example, Update PHP or change the default admin username)

When it comes to the “Hide Error Reporting” when it is actioned it should show “define( ‘WP_DEBUG’, false ); // Added by Defender” and when it is reverted it should show “define( ‘WP_DEBUG’, true ); // Added by Defender”

So based on your information it seems it was reverted just fine. So no changes required there.

Further about disabling the firewall, indeed each module within the section needs to be deactivated individually, can you please confirm if you tried deactivating the 404 Detection and IP banning?

Apart from that, just taking a step back, can you please confirm if you are using any external service to handle the Cronjobs on your site? or you are using the native WP Crons? This will help us to make further checks in the right direction.

In case if you are using any other 3rd party service or in case the host is managing the native WP crons could you please reach out to their support and ask for the IP address and once you get the IP, you can navigate to the Firewall >> Logs to see if that IP wasn’t blocked by the Defender firewall which can probably cause the issues with the Crons schedule.

Additionally, could you please navigate to WP Admin >> Tools >> Site Health >> Status and check if it shows any issue related to Scheduled events, if so, could you please share a screenshot of it so that we can make further checks based on the report?

Awaiting your response.

Kind Regards,
Saurabh

Hello @jkengineer

Hope you’re doing well today! Thank you for your response.

The webpage with that link still shows the strikethrough. (I did do an F5 refresh and also tested in incognito.)

It seems that the strikethough could be coming from the Local version of BLC which you must have used in the past, to fix this, could you please navigate to the WP Admin Backend >> Link Checker >> Local (old) >> Settings >> General and “Uncheck” the “Link Tweaks” option >> Save

Here is a screenshot that you can refer from my lab site:
https://monosnap.com/file/QTg3PUHu4WLECZznMalgXHD1cTRinr

How do I tell BLC to not check links to sites I have now found you get blocked from? I see on the documentation that you have a list of sites you have learned to ignore (I assume you don’t test them at all). How do I add, for example, hotpads.com or zillow.com to that list?

Indeed, we don’t scan the links mentioned here https://wpmudev.com/docs/wpmu-dev-plugins/broken-link-checker/#scanned-skipped at all and are skipped in each of the BLC scan. However, as of now, there isn’t a direct way from the User interface to add custom URLs to that list, similar to what you are trying to achieve with hotpads.com or zillow.com or even with google.com/calendar

For now, you will need to ignore the URLs manually so that they will be skipped in the next scans https://wpmudev.com/docs/wpmu-dev-plugins/broken-link-checker/#broken-link-list

However, we already have an improvement task about this and we have plans to bring this feature. Unfortunately, I cannot share an exact ETA as to when it will be released. But you can follow our roadmap so you are notified when we release an update: https://wpmudev.com/roadmap/

Your report cites?https://www.google.com/calendar/render?in >7,000,000 places.

If you check the link it renders a calendar and each date has a link to include an event for example hence many instances are highlighted for the link, For this, you can ignore the link as mentioned above so that it is skipped from Scan in the subsequent Scans made by BLC.

Hope the information helps. In case you have any further queries, please feel free to reply back. We will be glad to help you further.

Kind Regards,
Saurabh

Hello @hollosipeter

Just following up with an update from the plugin team.

What you are noticing with the form on the latest version is an expected behaviour since we updated the phone validation library which uses the same method Williams shared in one of his past response here: https://www.ads-software.com/support/topic/phone-field-issue-still/page/4/#post-18127825

However, we also have similar reports about this and the issue is already tasked for improvement in future releases. Unfortunately, I cannot share an exact ETA as to when the improvement will be included, but you can follow our roadmap so you are notified when we release an update: https://wpmudev.com/roadmap/

It is working fine on the older version as it is using the old library which unfortunately is currently outdated. Rest assured, we are working on improving this further.

Kind Regards,
Saurabh

Hello @kevin21hk

Hope you’re doing well today! Thank you for reaching out to us.

I tried to replicate the issue on my lab site but could not replicate it with the latest version of the Forminator plugin (v1.36.3). We did have reports of similar issues in the past, however, in the most recent release they were fixed.

Could you please confirm if you are using the latest version of Forminator? if yes, could you please share the exact replication steps so that we can replicate the issue and troubleshoot it further?

As of now, I made the below tests with National and International Validation for Hong Kong and it was able to take number starting with “0” and was able to limit it to 8 digits.

For International Validation
https://monosnap.com/file/6HydiPjMAzAEiB7COFqB7FsOizCGTZ

For National Validation
https://monosnap.com/file/B6FESRH4CQHnEPDXSRTb8ZLbjed5S5

In case I am missing anything, please do let us know so that we can replicate the issue with exact steps and check it further.

Kind Regards,
Saurabh

Hello @hamilton200

Hope you’re doing well today! Thank you for reaching out to us.

The Forminator Plugin uses the WordPress default wp_mail() function to send emails from your site based on the email notifications you’ve set up.

To test this further if the wp_mail() function is working fine, could you please try the “lost password” link on the WP Admin login page and see if you receive an email with the password reset link? No need to actually reset the password, we just need to confirm if the email arrives in your mailbox.

If not, it means that there could be some issue with the email functionality on the site or some kind of conflict. However, if you are able to receive the password reset email fine, we would need to perfom some further troubleshooting about the issue.

For that, you will need to install an email logging plugin like https://www.ads-software.com/plugins/wp-mail-logging/ and then make a submission. It should show the log of the email and also highlight the error in case the email wasn’t sent.

Could you please make these couple of tests and let us know how it goes? In case you notice an error on the email log plugin related to the Forminator email – please also attach a screenshot of the error so that we can check it further.

Note: Since the test involves installing a plugin on the site, I would recommend making a full backup of your site as a safety checkpoint.

Awaiting your response.

Kind Regards,
Saurabh

Hello @hollosipeter

Hope you’re doing well today! Thank you for your reply.

Unfortunately, we didn’t receive your email, could you please try and resend it so that we can take a further look?

Please follow the steps mentioned in the previous reply https://www.ads-software.com/support/topic/phone-field-issue-still/#post-18103822

Awaiting your response.

Kind Regards,
Saurabh

Hello @tech4eleven

Hope you’re doing well today! Thank you for sharing the form export.

I imported the form on my lab site and tested it with Akismet enabled on my site.

I tried replicating the error, however, I wasn’t able to replicate it and the draft was saved fine without any issue. Please refer to the screenshot below.

https://monosnap.com/file/YdS0fNNi4fa8poqSdh8NKTWRYFshdZ

However, this could largely depend on some specific inputs that you’ve added to the form field which were caught in the Spam filter. In this case, could you please make a small test on your end by creating a simple form with Akismet enabled and see if the issue is replicated on that form as well?

This would help us to ascertain the issue if it is isolated on this specific form.

Please let us know how it goes.

Kind Regards,
Saurabh

Hello @rodj2020

Hope you’re doing well today!

Just to follow up on the issue you noticed, we have released an update (v1.36.3) that fixes the issue with the international phone field. I recommend you update the Forminator Plugin to the latest version, and the issue should be resolved.

Please let us know how it goes or if you have any questions/queries.

Kind Regards,
Saurabh

Hello @danidada @stellaleigh

I was able to replicate the issue with the date expiry on my lab site, I am afraid, the issue you’ve noticed is an already reported bug and the Developers are already working on a fix. However, I will not be able to share an exact ETA as to when it will be fixed. You can follow our Roadmap page https://wpmudev.com/roadmap/ to get notified when we release the plugin update.

That said, the immediate fix to the issue would be to downgrade the Forminator form plugin version to v1.35.1 where it would work as expected. In case you wish to downgrade, please make sure to make a full manual backup of the site and then navigate to the https://www.ads-software.com/plugins/forminator/advanced/ page, Scroll down to >> Previous versions and select the v1.35.1 >> Download.

Once done, you can navigate to the Site WP Admin >> Plugins >> Add New >> Upload >> Upload the plugin Zip.

This would downgrade the installed Forminator version.

Hope this helps.

Kind Regards,
Saurabh

Hello @riostack

That was a quick update from the devs, they were able to confirm that the hook forminator_custom_form_submit_before_set_fields is not version-specific and available in all Forminator versions.

Hope this information helps.

Kind Regards,
Saurabh

Hello @riostack

Hope you’re doing well today!

The hook forminator_custom_form_submit_before_set_fields is not version-specific, however, I have pinged the devs to confirm if it has been available in all the versions of Forminator. We will update you here as soon as we get further information about it.

Also, here is a list of hooks that were deprecated after the v1.16 https://wpmudev.com/docs/api-plugin-development/forminator-api-docs/#modified-or-deprecated-hooks

Kind Regards,
Saurabh