Laura - WPMU DEV Support

Hi @narelly

Hope this message finds you well.

Yes, Smush free version will optimize jpeg format.

You will find more additional and important information about Smush on this https://wpmudev.com/docs/wpmu-dev-plugins/smush/#what-does-bulk-smush-not-compress, including which formats Smush will not optimize.

Best regards,
Laura

Hi @umdiecker

Hope this message finds you well.

Forminator 1.36.1 was released yesterday, could you please try the update?

Please let us know the results.

Best regards,
Laura

Hi @georgegd, @jodoull

Hope this message finds you well.

@jodoull

After visiting your page on different browsers I could not reproduce the issue, the flag looks good:

https://prnt.sc/ER4eHc0MZw0w

Please try as incognito or private mode on Egde for Win or Safari for Mac.

@georgegd

Please open a new ticket with us here: https://www.ads-software.com/support/plugin/forminator/#new-topic-0 so we can review your case separately.

As an alternative, and for testing could you downgrade Forminator to the previous version? You can download it from this link:

https://www.ads-software.com/plugins/forminator/advanced/

If you downgrade please let us know if the issue went fixed.

Best regards,
Laura

Hi @uberdude

Hope this message finds you well.

Please share the link to your video to this email address: wpsupport@incsub.com

Subject: ATTN: WPMU DEV support – wp.org

Please send:
– Link to your video
– Link back to this thread for reference (https://www.ads-software.com/support/topic/media-inside-pop-up-doesnt-show-if-trigger-is-set-to-a-time-higher-than-zero/)
– Any other relevant URLs/info

To ensure we don’t miss your email, please let us know here once you’ve submitted the form and make sure you use “ATTN: WPMU DEV support – wp.org” as the email subject.

Best regards,
Laura

Hi @3t3d

Hope this message finds you well.

By unauthorized users, do you mean non-logged users?

After importing the form is working for me logged and non-logged:

https://prnt.sc/bMtTrBMaM8Nc

Could you share how it does look for non-logged users?

Best regards,
Laura

Hi @josklever

Hope this message finds you well.

I notified about this to our Forminator team, and they will provide further information. Since they work on very complex issues getting a reply from them could take longer than usual, we will back to this thread once we get an update from them.

Best regards,
Laura

Hi @delanthear

Hope this message finds you well.

What you described and after checking your screenshot the issue seems to be related to an assets optimization or a plugin blocking Forminator JavaScript assets, would you let us know if you are using an asset optimization or caching plugin on your sites? Also, are any error in the browser console?

If you are using any of the plugins, could you temporarily deactivate it an see if the issue persists? In case the issue persists, we would suggest performing a conflict test, kindly follow this guide for it: https://wpmudev.com/docs/getting-started/getting-support/#conflict-test.

We stongly suggest performing a conflict test on a staging site or ran a backup before perform the test.

Let us know the results.

Best regards,
Laura

Hi @anabalan

Hope this message finds you well.

There is a known thing when it comes to forms using a lot of Conditionals specially when using it in fields, but, we would like to reproduce the same on our side.

Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

Best regards,
Laura

Hi @kreatywnestudio

Hope this message finds you well.

After visiting your site I noticed there is an issue with mixed content:

https://prnt.sc/Gh8bpUG9X9MA

That’s why Forminator style file is not loading.

Here are some suggestions to fix this:

– Using https://www.ads-software.com/plugins/ssl-insecure-content-fixer/ plugin
– Check with your hosting provider if they can replace HTTP with HTTPS URLs on your site database.
– Using https://www.ads-software.com/plugins/better-search/ to replace https:// with https://

We strongly suggest you taking a backup before performing any of the suggestions above.

Let us know when it is done so we can check again.

Best regards,
Laura

Hi @neriyakubova

Hope this message finds you well.

After visiting your site I noticed you didn’t add the Captcha field:

Kindly edit your form, add the field, set the configurations as your needs, after that, the captcha badge will also load in the page form.

Let us know the results.

Best regards,
Laura

Hi @rene-michaels

Hope this message finds you well.

After performing a test on my site I could not reproduce the issue. I am getting the message set:

Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

Best regards,
Laura

Hi @henmore

Hope this message finds you well.

This is a known issue with the Phone field when there is no validation, an improvement is planned but we are unable to provide an ETA about when this will be released.

In such cases, you can enable the Phone Validation:

Still, this doesn’t allow only numbers it will validate the phone numbers according to the Country and it does contain a format:

If you want to only allow numbers you might need to use a different field, which is the Number field:

You can limit the char for this field as well and it will not allow any chars besides number.

Let us know if you require additional information.

Best regards,
Laura

Hi @theblinkagency

Hope this message finds you well.

This is a feature request, and we have added your topic as a +1 to highlight its significance and acknowledge the demand for this particular feature.

While we cannot guarantee immediate implementation of every feature request due to various considerations and priorities in our development roadmap, please be assured that your input is crucial in contributing to our plugin’s future development and enhancement.

Thank you for your support and understanding.

Best regards,
Laura

Hi,

As explained before we don’t have an ETA about when this will be released. I’ll go and mark this thread as resolved. Note that you can still reply on this topic.

If you have any additional questions or require further help, please let us know!

Best regards,
Laura

Hi @jcollier,

We haven’t heard from you in a while, I’ll go and mark this thread as resolved. Note that you can still reply on this topic.

If you have any additional questions or require further help, please let us know!

Best regards,
Laura