ditchwalk

Thank you for taking the time to reply. At the very least it is good to know this is a known issue.

I am using Firefox Quantum 63.0, and I am still able to use the down-arrow and delete key to clear prior form entries on other sites, but not in the “Insert/edit link” menu boxes in WP.

No matter what I do, pressing the down-arrow key on my keyboard moves the cursor from the drop-down menu in the ‘URL’ box to the list of searchable posts below. I don’t remember how this all functioned in the past, but clearly I was able to delete prior entries.

Now, when I click ‘link’ in the editing menu, and the dialogue box opens up, and I place the cursor in the ‘URL’ box, the drop-down displays the prior links that I’ve added, and I can float my mouse over those links, and scroll through them with my mousewheel. But if I try to use the down-arrow key or delete key in the ‘URL’ box, the cursor automatically moves to the box below titled, “No search term specified. Showing recent items.”

Very frustrating.

Thanks again.

Thank you for taking the time to point me to that discussion.

Makes me crazy when something breaks, but at least now I know why….

(Notwithstanding the new GDPR requirements, WordPress should still inform users what they’re seeing. No one who takes the time to leave a comment should be left baffled by what happened to their comment.)

** Update

…except…I’m not seeing a checkbox anywhere that says, “…save my name and email for…”

My theme does have a couple of options for receiving notices if anyone comments to a reply or a thread, but because the default is none of the above, it’s still possible for people to be royally confused.

(Including me.)

** Later update

Yeah…so I tried setting the notification in my theme, but that still provided no information about my comment being held for moderation. So maybe my theme is suppressing that checkbox?

Totally flying blind here……………………

• This reply was modified 6 years, 3 months ago by ditchwalk.
• This reply was modified 6 years, 3 months ago by ditchwalk.

The setting is set as it always was, and as you noted.

If a comment has 2 or more links, it will be held for moderation.

What is missing is the notice to the person leaving the comment, as noted in the post above.

Previously, a comment that was held for moderation — for any reason — triggered notice: “Your comment is being held for moderation”.

What changed is that I am now not seeing that notice being shown.

Just checked again and the backups finally came through, about three hours after they were ‘sent’ via the Updraft plugin.

Have no idea what accounts for the delay. Usually the backups are sent and arrive almost immediately.

Hi Davide,

I haven’t found a solution, but here’s what I have learned over the past five months….

— Updraft is not the cause of the scheduler problem, it just reports it. My impression is that having Updraft activated makes the scheduler problem occur more frequently, but since the only way I have to know that there IS a scheduler problem is by Updraft’s report of same, so that could be simple confirmation bias.

— I tried all of the solutions suggested by Updraft on several occasions, and nothing helped.

— It’s ridiculous that Updraft can report a problem with the scheduler, but that I can’t actually access that information in any way, to see which programs are causing the problem. (I’m not saying that’s Updraft’s job, but I did try to gain access to that info in other ways and it just doesn’t seem like WordPress wants to provide it.)

— In order to make sure that I get backups when I want them I have taken to leaving Updraft deactivated, and only using it as needed. When I want a backup I activate the plugin, click ‘Backup Now’, and that works. Then I deactivate the plugin so it won’t contribute to whatever the scheduler problem is.

— I did turn off several other plugins to see if the scheduler problem persisted, and it did. I do not suspect: WordFence, W3 Total Cache or Broken Link Checker.

First — stellar reply. In an internet full of people who cannot coherently respond to a simple question, I’m dumbfounded by the completeness of your response.

Second, you nailed it. I used the safe-browsing diagnostic and it reported that a pingback on the post in questions came from a site that was “not safe to visit right now”.

So I killed the pingback as spam, and I hope that will take care of it.

Many thanks again.

First thought — did you resize the zoom in your browser?

In Firefox go to VIEW > ZOOM > RESET.

Probably something similar in most other browsers.

Okay, I believe I may have figured this out.

If you’re having this problem, click on SCREEN OPTIONS at the top of the screen.

At the bottom of the settings menu that drops down you will see a checkbox, checked, and beside it the following text:

>> Enable full-height editor and distraction-free functionality. <<

Uncheck the checkbox. Not only should that solve this problem, but it will immediately give you back scroll-wheel control of your editing window when the cursor is in that space, instead of defaulting to scroll the whole page. (The scroll wheel will still move the whole page when you have the cursor outside the editing window.)

I am now having no more window jumping or cursor jumping while writing.

If you are working on a desktop, I would uncheck that box.

Oops…forgot to mark this as resolved.

Well, that was quick…. LOL

As you suspected, this is a plugin-related problem.

The plugin in question is Wordfence, which includes this option:

Hold anonymous comments using member emails for moderation

In WordPress it’s possible for someone who is not a member on your website to post a comment and to specify an email address of a real member on your site. This behavior is suspicious and may be incorporated into a more sophisticated attack. So we suggest that you leave this option enabled which will hold those comments for moderation before they’re published.

https://docs.wordfence.com/en/Wordfence_options

I have been using a ‘member’ email to reply to comments, but with a different name, so the plugin is actually working as intended. Not a bad feature, actually, but until you suggested that I dig into my plugins I had no clue it was even there.

Hi Tara,

No, I haven’t tried that but it’s a good idea. I have a few plugins that are pretty popular, but they also have their hooks in everything. I’ll check it out. (Thanks for the reply.)

So………..forty-eight hours or so after I was sure the backups were working correctly, they broke again. Because I had managed to get them working after turning off all of my plugins I decided to remove them one at a time until the scheduled backups started working again. (Specifically, I turned one plugin off and let the entire site cycle through twenty-four hours, so all scheduled tasks would run.)

After a week I can say with some confidence that the problem with your plugin occurs as a result of having WordFence installed. I also now believe that it was an update to WordFence that broke my Updraft backups, and not a problem with Updraft itself. (Updraft had been working fine until I updated several plugins, and I believe in retrospect that WordFence was one of them.)

While this is obviously not your problem per se, it would obviously be beneficial if all plugins played nice with each other, so if you know the WordFence team it might be worth running this past them. Maybe they’ve had other conflict reports, or they started doing something different with the scheduler a month or two ago. (I’ll be posting a short note about this on their support page as well.)

Okay, I think I can finally shed some light on this….

I went through all of the suggested fixes for a scheduler problem. I talked to my ISP, and they checked cron and other stuff that I don’t understand and said everything was okay.

Updraft continued to say that my scheduler was broken, and overdue for 13 jobs. To see if it might make a difference, I started disabling plugins one at a time, and as I did so the number of overdue tasks walked down slowly from 13 to 8.

At that point I disabled all of my plugins, but Updraft still showed 6 overdue tasks. When I enabled all of my plugins in one go, however, several of them failed and I was notified that my Genesis version needed to be higher than the one I had in order to use those plugins.

Confused, I checked my Genesis theme settings, and discovered that I had turned off automatic updates off at some earlier point, meaning I was about three months behind the most recent version.

I updated Genesis, enabled all of my plugins, and instead of 13 tasks Updraft now showed only 8 overdue. I decided to wait overnight and see if the overdue tasks would run, and sure enough, this morning not only is Updraft not reporting any overdue tasks, the most recent backup ran without a hitch.

So. To your list of possible scheduler conflicts/problems, I would add: “If you use Genesis on your WordPress install, make sure that you have the most recent version.” [In WP admin, click Genesis / Theme Settings, then looked under Information.]

I don’t understand why the scheudler suddenly stopped working, then worked intermittently, but in any case it all seems to be current/functional now. At least for the past 24 hours.

I have no basis on which to disagree.

All I can report is that only a few minutes after installing the latest version, it worked, after not working for weeks on end despite everything I tried. (I also tried removing the plugin entirely, then reinstalling what would now be the version prior to this new one, and that didn’t help either.)

Just a follow-up here…..

After the above problem I noticed a scheduler warning in UpDraft. I followed the suggested link and tried everything (Cron fixes, etc), and talked with my ISP, but nothing was broken and nothing had been changed.

Today, about ten minutes after I installed the latest update/version of Updraft, all of the backed-up tasks ran, including the latest scheduled backup of Updraft.

My guess, and it’s an informed guess, is that something in the previous update (2015-05-12) caused the issue, and something in the new version fixed it. What that might be I have no idea, but I thought it might be worth passing along.