Md Rashed Hossain

Hi,

Thank you for bringing this issue to our attention. This type of problem can occur if you are using caching or optimization plugins on your website, as they may interfere with the quiz progress tracking.

I recommend clearing the cache and temporarily disabling any caching or optimization plugins to see if this resolves the issue. If the problem persists, feel free to reach out for further assistance!

Best regards,
Rashed Hossain. Lead, Tech Support.

Hi,

Thank you for your message. You can change the slug by navigating to the Tutor LMS advanced settings. After updating the slug, be sure to refresh the permalinks and clear your browser cache to apply the changes.

If you need further assistance, feel free to reach out!

Best regards,
Rashed Hossain. Lead, Tech Support.

Hello,

This forum is intended for free products only. However, you are requesting support for Tutor LMS Pro, which is a paid product. This is against the guidelines of the wp.org forum.

Thank you for your understanding.

Hello,

We are very sorry for the issue. The Email and Certificate are part of the Tutor LMS Pro and this forum is only for free products. So you will not get any support here.

Thank you.

Hello @h0ssam

Thank you for your feedback and suggestions. We appreciate your input and value your insights.

Regarding the issues you’ve pointed out:

1. Loop template compatibility: We understand the concern that most widgets are not functioning properly with the loop template, and elements like price and course creator (instructor) are not displaying when designing loops with Elementor. We’ll investigate this further to improve compatibility and ensure all relevant information is shown as expected.

2. Dynamic content options: The lack of Tutor LMS-specific dynamic content options, such as course image, price, rating, etc., when adding normal text is an important feature we’re working on improving. We recognize that enhancing this will make custom designs much easier for users.

As for updating the plugin, we completely agree that enhancing these features will make custom designs easier, especially when using loops for courses and instructors. We’re actively considering these updates to improve the overall user experience.

Thanks again for your valuable suggestions, and we’re committed to making Tutor LMS more intuitive and user-friendly.

Best regards,
Rashed Hossain
Lead, Tech Support.

Hello,

Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that our support team was able to assist you promptly and effectively. It’s our goal to ensure that our users have a smooth experience, and we’re glad we could help you get back on track with Tutor LMS.

If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help!

Best regards,
Rashed Hossain
Lead, Tech Support.

Hello,

Thank you for your feedback and for sharing your experience. I’m sorry to hear that you’ve encountered these issues, and I want to assure you that we’re here to help clarify and resolve them.

We’re constantly working to improve the platform, and your feedback is invaluable to that process. I’m confident we can resolve these issues for you. Please allow us to assist you directly with support so we can ensure everything works as expected.

Have a good day.

Hello,

Thank you for the kind words! We’re glad to hear you’re enjoying the tool. If you need any assistance while recreating the tests or have any questions, feel free to reach out. We’re here to help!

Hello @nivaria_achinet

Unfortunately, it’s not possible to customize the dashboard using Elementor widgets.

Thank you.

Hello,

Currently, the option to delete a campaign directly from the CF Dashboard is unavailable.

Thank you.

Hello,

To do that you have to override and customize your theme header template file. For that, you must need WordPress theme development knowledge.

Thank you.

Hello,

We apologize for the inconvenience. This forum is dedicated to support for free products only, so we cannot provide assistance for Tutor LMS Pro here.

Thank you for understanding.

Hello,

This forum is only for free products. You will not get any answer or support for pro products here.

Thank you.

Hello @harshmymind

We are very sorry for the issue. But this kind of issue happens if the cart and checkout page is missing from your website.

Thank you.

Hello @nikola93n

The Login Shortcode is the part of the Tutor LMS Pro. If you are using free version of Tutor LMS, then you have to use the dashboard as login page.

Thank you.