Duke

Hi Everyone,

We apologize for the inconvenience. After the latest Elementor Pro update, some unexpected issues appeared in our plugin. If you’re experiencing CSS-related issues, there’s a quick and easy fix. Please Regenerate CSS & Data from the Elementor tools: https://prnt.sc/pBiivPtCBo46.

After that, make sure to clear your website and browser caches. This should resolve the issue.

P.S. We’re working hard to resolve this as soon as possible. If any issues persist, please let us know, and we will address them immediately.

Kind regards

Dear @gbordormor22,

Thank you for your insightful feedback on Royal Addons and the evolving WordPress landscape. We’re heartened by your experiences and agree with your observations on Elementor’s growth and the potential of Gutenberg.

Indeed, we’ve been considering the shift towards Gutenberg Blocks, recognizing its significance for the future of WordPress. Your suggestion aligns with our ongoing discussions, and we’re actively exploring how to integrate Gutenberg Blocks with our offerings to continue delivering value in this changing environment.

We appreciate your support and are inspired by your suggestions. Rest assured, we are keenly looking into expanding our tools to include Gutenberg, ensuring Royal Addons remains a valuable asset for our community.

Thank you once again for your loyalty and insights. We’re excited about what the future holds and are committed to evolving with the needs of our users.

Warm regards,

Duke, Royal Addons Team

Hi,

We tried to reproduce the issue but without luck. Please make a screencast and send us a link to it so we can clearly see what is happening.

Unfortunately, we can’t help with google pagespeed issues, it needs some custom development. Setting up caching plugins properly may reduce the loading time. Also, please not that if the page loading is OK, then those warnings are not necessary to be considered.

Kind regards

Hi,

AIO SEO is 3rd party plugin, it is not even listed on www.ads-software.com that means we can’t guarantee it to work with our plugin. Unfortunately we can’t help here.

If it was a free plugin hosted on WordPress we could test it but in this case, we can’t.

Kind Regards

Please provide a link to a page where the images “flashing out”. Thanks!

Hi,

The link you’ve shared displays the Timeline widget which has 2 items (posts) and they are different. Also, if you are using Post Content or Post Title widgets, they both should be used on a Single Page template (Theme Builder) so they can’t repeat the same content.

I hope it helps.

Regards

Hi @szoweb,

Can you please share the link of that page? I will double check it anyways.

Regards

Hi,

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

Kind Regards

Hi,

Normally this doesn’t happen even with the free version. Menu items are cut and not displaying properly. We will explore this and let you know, please give us some time.

Kind Regards

Hi,
I tried to replicate the issue on our end, but OceanWP and Royal Elementor Addons plugin work perfectly together.

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email:?[email protected]

We will analyze your system and try to replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. please don’t forget to mention the support URL from www.ads-software.com

Kind regards, Duke

Hi,

There is not only FontAwesome issue. Default Google Fonts are not loading as well, some 3rd party plugins may be causing issues, our theme works fine 100%. Sorry but we can’t help you without accessing your Dashboard and it’s not allowed by www.ads-software.com, so that’s all we can say for now.

Kind Regards

Hi,

We can’t reproduce this issue. Advanced Text widget with slide effect, center align and without suffix or prefix text doesn’t jump left during animation. Can you please share your website URL so we can check it?

Kind Regards

Hi,

If you want to have a full width mega menu, then please set Dropdown Position to Default.

Kind Regards

Hi,

Thanks for using our plugin. Unfortunately, this is not possible with Royal Elementor Addons.

Have a good day!

Thanks for the review, appreciate that!