WP Shuffle

Hello there,

Thank you for writing to us. In our today’s update we have added the – support in the meta key while adding custom fields in our form.

Regards,
WP Shuffle

Hello Martin,

Thank you for the confirmation. Please let us know if you need any further assistance in the future.

And if you really liked our plugin and support then please give us a review from the link below. We will be really glad if you could give us one ??

https://www.ads-software.com/support/plugin/subscribe-to-unlock-lite/reviews/#new-post

Regards,
WP Shuffle

Hello Martin,

Thank you for your reply and we are sorry for the delay. Have you filled all the necessary details in the email settings? Please check the screenshot below for an easy reference.

https://prnt.sc/NLsCBJsV94-X

If filling all the details still not working for you then please contact us from the contact form available in the link below with the necessary information and we can communicate further in the email.

https://wpshuffle.com/contact-us/

Regards,
WP Shuffle

Hello there,

We are sorry to know that our plugin is not working properly for you. We checked in our support channel if any query has been placed regarding the issue but couldn’t find one. There might be some misconfigurations or some conflict with other plugins’ due to which the issue might be occurring. Can you please provide us the URL of the page where you have used our form? You can also contact us from our private contact form with the necessary issue details and we will help you as much as we can.

https://wpshuffle.com/contact-us

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. Our plugin uses default WP mail function and will not send the email if your WP is not sending emails or the email server is not setup properly in your site. To confirm this, can you please check by registering a new user and turn on “Send User Notification” checkbox while registering and check if the registration notification email lands on the entered email or not and let us know? Please check the screenshot below for an easy reference.

https://prnt.sc/mqdKXqUqLlaC

If the user registration email is not received then you shall contact your hosting provider regarding the email.

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. Our free version doesn’t have the mailchimp feature. Is this the query for our PRO version? If yes then after fetching the list from the MailChimp, did you also check the list in the general settings of the form like in the screenshot below?

https://prnt.sc/nXfbgaSJS6nS

If you are using our PRO version then the appropriate channel for placing the support tickets is from the contact form available in the link below. So please reply us from the link below.

https://codecanyon.net/user/wpshuffle#contact

Regards,
WP Shuffle

Hello there,

Can you please try once by deactivating and reactivating our plugin?

Thanks.

Hello there,

Thank you for writing to us. That is a bit strange. We will need some further details regarding the issue. So can you please contact us from the contact form available in the link below and we will continue our conversation through email.

https://wpshuffle.com/contact-us/

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. To display any custom fields, you can use the default function provided by WP itself which goes like the below code.

<?php echo get_post_meta(get_the_ID(),'your_meta_key',true);?>

But also our plugin itself has the functionality to display the custom fields received from our form in the frontend. Did you check that feature? If not then please check the the screenshot below for the easy reference which allows you to display the custom fields above or below the post content.

https://prnt.sc/K4luauIBrjLm

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. Our plugin shall be already mobile responsive. Can you please share us the screenshots of the issues that you are facing while browsing through mobile?

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. We just checked on our development server but couldn’t replicate the issue. Can you please share us the video of your issue so that we could understand it better or replicate it same way in our development server?

If you want to send us the video in private then please send us from the contact form available in the below link.

https://wpshuffle.com/contact-us/

Please mention the URL of this support ticket in the message.

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. The issue might be occurring due to some js conflict with other plugins. Can you please confirm this by deactivating all other plugins and switching your theme to default theme such as Twenty Sixteen and let us know if the error goes away or not afterwards?

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. Are you using our free version or premium version? If you are using our premium version then can you please send us your email from the contact form available in the link below.

https://codecanyon.net/user/wpshuffle#contact

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. Unfortunately we don’t have the option to submit maps and geodata in our plugin.

Regards,
WP Shuffle

Hello there,

Thank you for writing to us. Our free version plugin has 2 pre available forms so those forms cannot be deleted. But you can surely create unlimited forms and edit delete any forms in our PRO version.

Regards,
WP Shuffle