wpstream

Hey Manesh,

As stated, we did not give up on trying to optimize it in the way you’re suggesting, we just don’t have a timeline for it.

Meanwhile, if you have a solution at hand, you are welcome to share it so that others can benefit from it.

Best, G.

Hello again,

I wanted to get in touch again to assure you that your issue has not been neglected and our team is still actively working on this. As you can imagine since there is a conflict with another plugin, this back and forth is taking some time. We highly appreciate your patience and understanding!

Best,

Hey Manesh,

I’m almost certain your later responses are artificially generated. While that’s not necessarily a bad thing, your ai helper fails to follow reasoning and weigh the facts.

Unless you can add to this discussion logically, constructively, and non repetitively, we will assume you’re just trolling here and treat further input from you as spam.

Best, G.

Hello again Manesh,

I’m finding that this is common in WordPress.
For instance, our homepage loads no less than 10 resources that belong to WooCommerce although it’s not ‘selling’ anything on that particular page.
And this is considered acceptable, provided that, where possible:

• resources are minified
• 3rd party resources are loaded from CDN (in our case videojs etc)
• proper headers accompany the resources so that they can be cached by the browser (and thus only loaded once)

Having our plugin NOT load its resources on pages that they are irrelevant, while technically possible, is tricky. To accomplish that it would have to scan all loading pages’ content, including content introduced by other plugins, and then actively alter the page to remove the part that requests own resources, while preserving the resource that accomplishes the task at hand (dealing with pruning resources). All in a sea of other (unknown) plugins’ scripts that may execute before or after ours. That’s prone to error on multiple levels and not something we want to go into unless the benefits outweigh the risks.

If load times of WpStream resources introduce a delay that’s critical for your use case, you may be able to greatly reduce it (together with resources of other plugins) by using ‘concatenation’, ‘minification’, ‘asset optimization’ plugins; some come with side effects, so be careful. If that’s still not good enough and you wish to contribute a viable custom optimization, we’ll be more than happy to incorporate it.

Regardless, I’ll personally make sure that the ‘acceptable’ criteria above is met – and address until the next release if not, will comment here if the case.

Hope this is useful and it makes sense, best regards, G.

Hey Manesh,

We don’t currently have a timeline for addressing this, and the team seems to view it more as a nuisance than an actual issue. While I’m not expecting any immediate changes, I’ll personally look into why it’s being handled this way and try to explain it for you. I’ll follow up in the next few days with an update.

Best regards, Gabriel

Hello again,

I can confirm that we are still looking into this and we just wanted to let you know that your issue has not been forgotten ??

There is a conflict happening and we are trying to reach out to WooCommerce regarding this as well.

We appreciate your patience!

Best

Hello,

We haven’t heard from you in a while. Did you get the chance to look through our previous message regarding the level of urgency regarding this?

Best

Hello again,

We have been trying to get in touch via support ticket but we haven’t heard from you in a while. Please make sure you respond whenever you can so that we can help you resolve this ASAP.

Best

Hello again,

We do not currently have an update as we have a list of priorities at the moment regarding certain issues and features but I can assure you that once we do have an update on this, you will be the first to know.

Note that we are tackling issues based on urgency and immediate interference. If this is something that is seriously and actively affecting your work (and others) and preventing you from streaming, please let us know and we will move it higher up on our list of priorities.

Thank you for understanding!

Best,
WpStream team

Hello Mahesh,

Thanks for your detailed response with the necessary steps. I can indeed confirm that the tabs are blank when doing this and I have forwarded this to our team to look into ASAP.

We appreciate your patience!

Best

Hello there,

Thanks for getting in touch and I am sorry to hear that you are having this issue. This is indeed something we want to get into and we would appreciate it if you could open a support ticket here as we will be needing more information about your environment so that we can replicate it on ours.

This does indeed sound like a conflict so we look forward to your response via ticket support ASAP. Our team has been notified to keep an eye out for your ticket, please link this thread for context ??

Looking forward to helping you solve this.

Best,
WpStream team

Hello Mahesh,

Thanks for getting in touch and we’re sorry to hear that you are having some issues with the load time. We completely understand where you are coming from and agree with this partially. This is why we have added this as a task to investigate and come up with a solution for in the upcoming updates.

Our team will most probably start off by tackling the third-party services and move on to the other bits as they progress. This will be handled in phases so as to not disrupt the inner workings of the plugin unnecessarily.

Thank you for bringing this to our attention and I can assure you that you will be the first to know of any updates. Please do not hesitate to contact us with further questions or concerns!

Best,
WpStream Team

Hello again,

We are still actively communicating with you via ticket support and investigating. We appreciate your patience!

Best

Hello there,

Thanks for getting in touch and we’re sorry to hear that you are having some issues. This sounds like a conflict that is happening and I can confirm that you currently have an active ticket via our ticket support and our team has been in touch and investigating this issue. Please continue responding via ticket support to prevent any delays or miscommunications.

Let us know if you have further questions or concerns.

Best,

WpStream team

Hello there,

Thanks for getting in touch! You can definitely set up as many channels as you would like. What the pricing plans refers to is having up to 15 channels running at the same time. You can have 100 channels created on your site but you can only ‘Turn ON’ and live stream fro m 15 channels at the same time. Therefore, the plan you would like is appropriate for how you plan to stream.

Hope this helps and please let me know if you have further questions or concerns.

Best,

Beatrice