wpstream

Hello there,

Thanks for getting in touch! You can definitely set up as many channels as you would like. What the pricing plans refers to is having up to 15 channels running at the same time. You can have 100 channels created on your site but you can only ‘Turn ON’ and live stream fro m 15 channels at the same time. Therefore, the plan you would like is appropriate for how you plan to stream.

Hope this helps and please let me know if you have further questions or concerns.

Best,

Beatrice

Hello there,

Thanks for getting in touch!

Once you run out of streaming data from your free trial, you will need to upgrade your subscription to any of our?subscription plans here.

If you do not have streaming data, you will indeed not be able to continue streaming until your upgrade. Please let me know if this makes?sense or if?you have any further questions or concerns.

Best regards,

Beatrice

Hello there,

Sorry for the late response via WordPress. We have been in touch via ticket support and are currently working on resolving this issue.

Please let us know if you have further questions or concerns regarding this!

Best,

Beatrice

Hello there,

Thanks for getting in touch!

You can make sure to enable the “Encrypt Video On Demand” from the default WpStream settings. You can check out more information here.

Please let me know if you have any questions.

Best,

Beatrice

Hello there,

Thanks for getting in touch!

WpStream does not have this option but you can add this via a plugin. Please check out this article for more information as there are a few options and the best one depends on your preferred features.

Hope this helps and please let me know if you have further questions or concerns.

Best,

Beatrice

Hello there,

Thanks for getting in touch!

You get up to 5.5 GB of Streaming data when you first register and confirm your email address. You can use up these resources to test every single one of our features (nothing is off limits).

Once you run out of streaming resources, you will need to upgrade.

Hope this helps and please let me know if you have further questions or concerns.

Best, Beatrice

Hello there,

Thanks for getting in touch! This is totally possible to do but it varies based on the page builder you are using. Are you using the default Gutenburg? If yes, please check out this link https://positiwise.com/blog/custom-gutenberg-block

If you are using Elementor, you can check out this link https://elementor.com/blog/introducing-blocks/

I hope this was helpful and please do not hesitate to reach out if you have further questions or concerns.

Best,

Beatrice

Hello there,

I am so sorry to hear that you are having issues. As described in your text, my first thought is that you may have a conflict on your site, either with a theme or plugin. Have you installed a new plugin or made any changes to your site since the last time you used WpStream?

Please carry out a conflict assessment by following the instructions in our documentation. If you have carried this out and you are still having issues, please open a support ticket on our site so that we can investigate ASAP.

Looking forward to helping you solve this!

Best,

Beatrice

Hello again,

Currently we have no option for regular viewers to post video themselves.

There is extra functionality coming along with the WpStream Theme, including some of the things you’ve asked about, however we expect to have that available no earlier than May of next year.

Hope it’ll be worth the wait.

Best wishes, Christina

Hello,

Most likely, these options were deleted when the upstream plugin was deactivated. When you deactivate the plugin, we clear these options along with other wpstream-related entities. (this is a best practice).

When you reactivate the plugin these options will be recreated.

Thank you

Hello there,

Thanks for getting in touch! Happy to answer any questions you may have.

1. Unfortunately, regular users cannot edit or delete channels from the front-end. They can only live stream from here.
2. You can set up a page to allow regular users to live stream and you can also set them up so that they can have Pay-Per-View channels. Please see more information here https://docs.wpstream.net/docs/users-go-live/
3. Recordings need to be added manually as a Video-On-Demand by the admin.

Hope this helps and please let me know if you have further questions or concerns.

Best,
Beatrice

Hello there,

Indeed, the recording will show up as a file some time after the live stream is over. Glad to hear that you found it! Please let us know if you have any other questions or concerns.

Best,
Beatrice

Hi Wany, thanks for reaching out,

Per the screenshot, your computer/device cannot detect any cameras or video devices. That is at least from the perspective of the browser you are using – not all browsers support local camera acquisition.

If you positively have a working camera, try one or more of the following:
* restart your computer/device
* try another browser
* troubleshoot the camera hardware and drivers
* see if the camera is visible via the following page https://webcamtests.com/

Let us know the results, we may be able to provide further guidance.

Best wishes, Christina

Hello there,

Yes, totally possible! We have a shortcode/widget that you can set up on any page on your website and when regular users come to this page, they will be able to live stream on your website via the front-end (like on YouTube).

Please see our documentation on how to set this up here.

Let us know if you have further questions or concerns.

Best,
Beatrice

Hi there,

We haven’t heard from you in a while. Were you able to solve this issue? This ticket will be marked as resolved if we receive no response from you. However, you can open another ticket at any time.

Best,
Beatrice