wpstream

Dear thedoctorcoernel,

Thank you for your suggestion! We really appreciate it when our customers help us come up with new ideas for future updates. I would like to invite you onto our forum so that you could post your request as our engineers are actively checking at all times. Our other customers also get the chance to upvote your suggestions and therefore become prioritized. You will be the first to know when it becomes a permanent feature in our plugin.

Once again, thank you for your contribution ??

Hello there,

Thank you for your message!

We are GDPR compliant and visitors are asked if they accept cookies on the website. Cookies simply exist to make user experience smoother.

Furthermore, your content and activity on our website (or while using the plugin) will never be shared with 3rd parties, other businesses, or other institutions for no purpose whatsoever, not even for marketing. Please see our Privacy Policy for more information about your data’s safety and privacy.

Hope this helps and please let me know if you have any other questions or concerns.

Hello there,

Great to hear that you were able to identify where the conflict was coming from. Please let me know if there is anything else I can do for you ??

Hello there,

This may be caused by a plugin/theme conflict. Please carry out a conflict assessment by following the instructions in this thread. If you still encounter the same issue after attempting the assessment, let us know what the outcomes of the test were and we will attempt to troubleshoot from there.

Looking forward to your response!

Hello there, thanks for bringing this up

You’ll want, at first, to exclude every script in
\wpstream\public\js\

…and take it from there; if it works you may consider excluding just one or a few of those and try again.

We’re curious at the results, let us know.

Sorry to hear that our product did not meet your expectations.

As specified in the pricing page, the ‘Family’ plan is good for streaming roughly 150 HD viewer-hours. Per your numbers above the consumption is very much as expected.

Please take a look at the following article (also linked to from the pricing page) for a quick insight into the various streaming plans’ capabilities and related concepts: https://wpstream.net/choosing-the-best-plan-for-your-streaming-business/

We’re open to suggestions on how to make the information clearer and the process more straightforward.

Dear Shakil,

Glad you find this useful. Make sure you post in our forum and if this is a popular request, it may be implemented in a future update. We are always curious about what our customers suggest and need so that we can provide the best user experience.

Looking forward to hearing from you!

Hello Shakil,

Thanks for your message!

We do not have an option to broadcast a pre-recorded video as a ‘live’ directly from WpStream. However, it is possible if you use OBS. You must go to OBS Studio, click on the ‘+’ and select the ‘Media Source’ as seen here https://prntscr.com/111jdzo

Your media source can be a pre recorded video but you will have to use an external broadcaster. Hope this isn’t a deal breaker for you ??

Please let me know if you have any other questions!

Best,
Beatrice

The new browser broadcaster has been released and now works on all browsers. For more information, check out this article.

Hello there,

The new browser broadcaster is ready and should work on every browser for every user. Find out more information here https://wpstream.net/how-to-go-live-from-the-browser/

Dear Annelidaniela,

Thank you for getting in contact with us. Unfortunately, I am unable to help you with technical issues through this platform but make sure you forward your concern to either our forum or to [email protected]

Please include a detailed description and screenshots of any errors if possible. I can assure you that my team will get back to you with a solution as soon as possible. Thank you!

Hi,

Yes you can do that but with code modification – In class-wpstream-player.php file, at line 20 you have
add_action( ‘woocommerce_before_single_product’, array($this,’wpstream_user_logged_in_product_already_bought’) );

Change the woocommerce_before_single_product action name to another woo commerce filter name . See this link https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/ for reference.

Thank you

Hello helgatheviking,

Thank you for sending this across, we appreciate the help and the fix will be implemented with our next update ??

Have a lovely day ahead!

Hello there,

Thank you for your message. Unfortunately, I am unable to help with technical issues through this medium. Please post on our forum or get in contact with [email protected] as our engineers are constantly checking and you will be responded to as soon as possible.

Hello frzdev,

Indeed you can! Check out this article on how to enable regular users to broadcast via the front-end on your website https://wpstream.net/how-to-enable-regular-users-to-broadcast-via-the-front-end/

Please do not hesitate to get in contact with us at any point [email protected]
My colleagues will get back to you eagerly ??