WPtouch

Thanks. Would you be able to send it to us in a .zip file? We’ll only use to test locally and see what we can do to resolve the issue. You can send it to [email protected].

Regards,

Emilio Rivera,
WPtouch Support

Thank you for trying that! What is the exact plugin you are using for the printable list functionality? I’d like to take a closer look at it and give it a test in a local testing environment and see what we can do to resolve the issue.

Regards,

Emilio Rivera,
WPtouch Support

Thank you for the info and the URL. I suspect that is happening due to the fastclick module in WPtouch. I’m including a URL to download a small plugin to disable the fastclick module in WPtouch.

Download it to your computer, and upload/activate it via Plugins > Add New > Upload. Then, test the popup functionality and let us know if it helps resolves the issue.

https://www.dropbox.com/s/spmzsibo3wh448k/disable-fastclick-wptouch.zip?dl=0

Note that this won’t affect the desktop theme at all.

Regards,

Emilio Rivera,
WPtouch Support

Hi @areach,

Yes, WPtouch will only affect what the site looks like for mobile visitors on a supported mobile device (iOS, Android, etc.). Your desktop visitors won’t even know WPtouch is installed/active.

Regards,

Emilio Rivera,
WPtouch Support

Hi,

Can you let us know where we can see this functionality in the desktop theme? I see the print button for each post in both the mobile and desktop themes, but I’m not sure exactly what functionality you’re referring to.

We’ll be happy to take a closer look and see why it is not displaying in the mobile theme. Thank you.

Regards,

Emilio Rivera,
WPtouch Support

Great. You’re welcome Gerard!

Regards,

Emilio Rivera,
WPtouch Support

• This reply was modified 7 years, 7 months ago by WPtouch.

Hi,

Sorry to hear about the trouble you’re having. To try to resolve the issue, go to your site’s Permalink settings and click the ‘Save Changes’ button. There’s no need to make any actual changes to the permalink settings, but clicking the button may help resolve the issue.

Regards,

Emilio Rivera,
WPtouch Support

Hi,

At this time, WPtouch and WPtouch Pro only include official support for WPML in regards to multi-language plugins.

If you would like, you can try migrating from PolyLang to WPML via the instructions here – https://wpml.org/documentation/related-projects/migrate-polylang-wpml/

Please do so at your own discretion.

Regards,

Emilio Rivera,
WPtouch Support

Ah, strange. Thanks for the follow-up. Glad to know you got things sorted out!

Regards,

Emilio Rivera,
WPtouch Support

Hi Andrew,

Yes, you can fully customize the mobile theme. However, in WPtouch (free) any changes done to the plugin/theme will be overwritten in an event of an update.

WPtouch Pro supports child themes, which work just like a regular WordPress child theme. It can be fully customized, and any modifications done to it will survive updates.

Regards,

Emilio Rivera,
WPtouch Support

Hi,

This seems to be a false-positive malware warning. In WordPress, when you see the ‘headers already sent’ error, it usually means that there’s whitespace in typically the wp-config.php file.

Please take a look at the article linked below for further info. Or contact your web hosting provider/site admin for further assistance.

https://codex.www.ads-software.com/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F

Regards,

Emilio Rivera,
WPtouch Support

Hi,

The border is there by design. If you want to remove it, you can use the CSS below by adding it to Appearance > Customize > Custom CSS.

.post-page-content {
padding: 0 !important;
}

If you click on the “View Details” link you’ll see that Googlebot is blocked by your website’s robots.txt file. To resolve the issue, add the code below to the robots.txt file.

User-agent: Googlebot
Allow: /wp-content/plugins/wptouch/
User-agent: Googlebot
Allow: /wp-content/wptouch-data/

See more info in the PDF here – https://www.wptouch.com/tips/making-your-website-mobile-friendly-with-wptouch/

Regards,

Emilio Rivera,
WPtouch Support

Hi,

You can add support for those devices. To do so, get the device user agent at https://www.whatsmyua.info/. Note the user agent string. You’ll then add a unique fragment from the string (not the whole string) in Settings > Devices > Additional User Agents.

Here is more info on this – https://support.wptouch.com/support/solutions/articles/5000523486

Hi @airdrummer,

Do you happen to have custom post types in that menu? What happens when you select a different custom WordPress menu in Appearance > Menus? See if selecting a menu with regular posts or pages helps make the difference. It’ll at least give us a clue. Thank you.

Regards,

Emilio Rivera,
WPtouch Support

Hi @bakekaincontritalia,

As @airdrummer said, your best bet would be to add your function in a small plugin (it shouldn’t affect any other part of your site). Otherwise, if you add it to the functions.php file of the Bauhaus theme, it’ll be overwritten in an event of an update.

In WPtouch Pro, you can use a child theme and add your function to its functions.php which does survive updates. This way you won’t need to add it in a plugin.

Regards,

Emilio Rivera,
WPtouch Support