wpwench

Hello and thanks for the fast response.

Tbh I don’t think this is by design because this happens without ever manually removing the coupon and the behaviour only seems to happen on IOS device.

So just to clarify, we only close the browser, not manually remove the coupon.

On desktop, I can test 10 times in a row in a private or standard browser and it doesn’t matter if I close the browser and open a new one, it will always apply the coupon automatically. So the behaviour is definitely different.

Furthermore, when I was first alerted to this not auto applying and tested on a new IOS device with a new IP, the coupon didn’t auto apply.

Some more odd behaviour on ios is ‘sometimes’ it would not be auto applying on the cart but it would auto apply after proceeding to the checkout from the cart.

Thank you for the quick fix! Much appreciated!

I assume this is going to be released in the next update?

Hi, thanks for the response. This is happening on Desktop and mobile, plus this option is enabled already. Do you have a screenshot of it working, we’ve tested from multiple browsers and locations/connections and the issue is persistent.

We’re also experiencing this same issue. I have opened a new request as well with more information.

Hi Shravan, eagerly awaiting this too. Is there any ETA on when it will be released please?

Hi there, we have tried the suggestion but it didn’t work, unfortunately. The first gift card has a number generated as pasted below

Gift Voucher: 6641077618287234

But the other gift card has this (order has been marked complete but no subsequent email is sent).

Gift Voucher: Generated and emailed after the order is marked Complete.

Thanks.

Hi,

Sorry, perhaps I should have confirmed this originally.

This has been tested with only a default theme active (twentytwentythree) and all other plugins deactivated (excluding Woocommerce + Woocommerce Stripe Gateway). This plugin was found to be the culprit causing the test keys to be overwritten.

All plugins and WordPress core are at the latest versions.

Please let me know if you need any more information.

Hi Andres,

Thanks for your help.

We do not have WPML installed and are not using the multilingual features.

Here are some screenshots of the multicurrency setup (api key removed from screenshot only)

https://snipboard.io/2TEino.jpg
https://snipboard.io/8WEQKa.jpg
https://snipboard.io/XV9dZ8.jpg

Also for reference I’ve included a screenshot of the stripe plugin settings screen where the issue appears. As you can see, it shows the live keys where it should be test keys. When disabling your plugin, the test keys come back.

https://snipboard.io/3pn0CU.jpg

Thanks.

Any ideas don Takayuki Miyoshi?

Just wondering if you were able to get a look at this one, I can’t figure it out.

Okay, so the information in the original post might not have been 100% correct because SG cache turned out to be interfering with 2 different plugins. I am guessing it was the anti-spam feature from this plugin and the cache control headers from the other plugin (worlpay).

But bottom line, cache was missing with this worldpay disable and cerber active, and cache would hit with Cerber and worldpay disabled. Seems @marcoragogna figured it out though.

@marcoragogna yes I did solve it by removing the plugin and installing Wordfence. Sorry if that doesn’t help.

Better idea, separate the plugins, put a dashboard notification in wp user avatar plugin saying “Hey guys you’ve been using my plugin for a while, it’s awesome, I’m an awesome person, please check out my new awesome plugin”, not this forced garbage.

The worst decision I’ve ever seen.

Hi @wfadam thanks for the super quick response. Please excuse my stupidity here, the previous maintainer of the site had placed a wordfence logo on the website during development. I thought it didn’t make sense that you guys would load an image on the frontend. I guess it was supposed to be named worfence-logo.png, the wordfence-log really got me wondering.

This does bring up another question for me though, is it ok to have a ‘protected by wordfence’ statement with logo on the site? That wouldn’t be breaking any rules would it? Thanks again.