No access for webpage Lost Phone with Google Authenticator App

  • Resolved giera

    (@giera)


    1 year, 6 months ago

    Hello, recently i had this problem with no access to my wordpress page secured by Mini Orange’s Google Authenticator.

    After loosing my phone had been trying to log in with no luck.

    Solution was to change name of the folder in FTP server which contains Mini Orange plugin. Try public-html->wp-content->plugins. Then change folder name, and Voilà you can login. When you login to wordpress panel make sure to configure Mini orange plugin one more time.

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  • Plugin Author mayurjogale

    (@mayurjogale)

    Hi @giera,

    Looks like you have managed to get access to your site.

    You can follow any of the steps in the guide mentioned to get access to your site: [Get access while locked out of 2FA]
    Please make sure to always test your 2FA method using the test button after reconfiguration.

    Thank you,
    miniOrange 2FA team

Viewing 1 replies (of 1 total)
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