XIBO
Forum Replies Created
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Forum: Reviews
In reply to: [BackUpWordPress] Does not work with PHP 8.0This is now resolved in the latest release. @benjamin4 – thank you for the fix!
- This reply was modified 2 years, 9 months ago by XIBO.
Forum: Plugins
In reply to: [BackUpWordPress] Fatal error after switching to PHP 8This is now resolved in the latest release. @benjamin4 – thank you for the fix!
Forum: Plugins
In reply to: [BackUpWordPress] Exclude files/directories excludes too muchHi,
Apologies for the delay.
Does this show in the backup exclusion settings, or is it only in the backup?
If possible, please could you send us a screenshot of the issue (you can use an online service such as snag.gy, and post the link here)Forum: Plugins
In reply to: [BackUpWordPress] Fork failed – Cannot allocate memoryHi,
Apologies for the delay.
This indicates that, during the backup, the site encountered the memory limit.
Does the error occur each time a backup runs?
Forum: Plugins
In reply to: [BackUpWordPress] Backup Starting but not finishingHi,
Apologies for the delay.
@oppelsgmailcom this error is coming from the JetPack Plugin. Please could you update JetPack to the latest version? You may also need to contact JetPack support.
@carstenseefeld Please could you ask your server admin/hosts to check the PHP error logs from around the time of the latest failed backup? Are there any errors reported?
Forum: Plugins
In reply to: [BackUpWordPress] Backup not workingHi,
Apologies for the delay.
This error appears to come from the JetPack plugin. Please could you update JetPack to the latest version?
I would also recommend contacting JetPack support
Forum: Plugins
In reply to: [BackUpWordPress] trouble with words and sentences since v3.8Hi,
Apologies for the delay.
If you are still seeing the broken sentences, please could you check the WP Admin updates page for any translation updates for the plugin?
Forum: Plugins
In reply to: [BackUpWordPress] Backup Starting but not finishingHi,
Apologies for the delay.
Please could you open your browser developer tools (CTRL+SHIFT+J or F12), then open the developer ‘console’ tab?
After starting a backup, a number of messages and errors may appear in the console. Please could you send us a copy of those messages?Forum: Plugins
In reply to: [UpdraftPlus: WP Backup & Migration Plugin] Backup not finishingHi,
Apologies for the delay.
It appears that the backup is not being resumed after being timed out.
This suggests that there is an issue with your site’s scheduler.
Please could you install the free WP Crontrol plugin, then go to Tools->Cron Events?
Do you see any warning or error messages on that page?Forum: Plugins
In reply to: [BackUpWordPress] Backup stuckHi,
Apologies for the delay.
It appears that the file backup is being killed off or timed out.
Please could you ask your hosts what the maximum execution time for the site is, and if this can be increased?
Forum: Plugins
In reply to: [BackUpWordPress] Fatal error: [snuffleupagus]Hi,
Apologies for the delay.
This error indicates that the ‘proc_open’ PHP function has been disabled by your server admin.
Please could you ask you server admin/hosts if it is possible to restore this function for your site?
Forum: Plugins
In reply to: [BackUpWordPress] Backup not finishingHi,
From your description, it appears that the backup process is being killed off without the ability to update the frontend.
Please could you (or your hosts/server admin) check the PHP error logs? These should have a record of any errors that may have killed off the backups.
Forum: Plugins
In reply to: [BackUpWordPress] Problems to make full backup.Hi,
Apologies for the delay.
Please could you open your browser’s developer tools (F12 or CTRL+SHIFT+J in most browsers), and open the ‘console’ tab?
Then, reload the page and trigger a backup.After a 15 minutes, a number of errors or messages should have appeared in the developer console. Please could you send us a copy of those messages?
Forum: Plugins
In reply to: [BackUpWordPress] Plugin erroe messageHi,
This error indicates that the server is running out of memory.
Please could you ask your hosts/server admin if it is possible to increase the memory limit for the site?
Forum: Plugins
In reply to: [BackUpWordPress] Can’t disable wp noticesHi,
We just released a minor update that should resolve this issue.