Hi – Thank you for your good questions and apologies for lack of information so far – we’re working on putting out more info.
But rest assured XIBO Ltd is a reputable company and employer established in the UK almost 10 years ago. We started in conferences, hence why our website is not relevant. Our new BackupWordPress website is not ready yet.
We’re a British company Like HumanMade (the previous owners of BWP) and Simbahosting Ltd (the company behind UpdraftPlus) and have worked with both of them. It is true that many of the support requests for BackupWordPress are related to restoring and backing up to remote storage, which UpdraftPlus does for free and so we will occasionally recommend switching where we think it may solve the issue.
However, we have been actively providing support to users of BackupWordPress since taking over this week, and will be maintaining it as it’s a well-loved plugin. The project is here and we’ll be reviewing any open source merge requests: https://github.com/xibodevelopment
Concerning the premium add-ons, according the HumanMade sales have slowed significantly and we’re unsure it’s worth continuing to sell and develop them. Please let us know your thoughts at [email protected]