XplodedThemes

Thanks for letting us know! We’ve seen this issue on Freemius’s GitHub here: Issue #623. Just waiting on an update from them now.

Cheers!

Hi @pingram,

Thank you for reaching out and sharing your concerns with the ZIP functionality in our plugin.?

We understand your frustration regarding the slow ZIP process and the odd behavior experienced across different hosting environments. Here’s a brief explanation and some suggestions to potentially improve the situation:

Why the Speed Difference?

1. Server Resources:?

Unlike cPanel’s file manager, which operates directly on the server with more efficient tools, our plugin’s ZIP functionality relies on PHP, which can be slower, especially on shared hosting platforms with limited resources.

2. PHP Limits:?

The plugin’s performance can be constrained by PHP’s execution time and memory limits set by your hosting provider.

How to Improve Speed?

Check Hosting Plan, ensure your hosting plan offers adequate resources for your needs.

Increase PHP Limits, try increasing the PHP execution time and memory limits via the php.ini file or your hosting control panel.

We are continually working to improve our plugin and appreciate your feedback. If these steps don’t resolve the issue, please let us know so we can further assist you.

Best regards,
Georges

Hi @wiranunes,

Thank you for your feedback. I see that you’re concerned about language support, and I’m sorry for any confusion. Our plugin is fully translatable to any language using a PO editor, and we’re more than happy to assist you in this process.

https://docs.xplodedthemes.com/article/93-best-way-to-translate-or-modify-theme-or-plugin-strings

If you have any questions or need further assistance, please contact our support team. We’re committed to providing the best experience for our users and hope to address any concerns you may have.

Hi @thnk @domainsupport, thanks for reporting!
We just released a new update, v3.4.7 with the latest Freemius version.

Cheers

Sorry for the delay guys, I think I know what the issue is. This option used to be premium, then became free. However, even though the option is showing within the free plugin, the actual code is still only applying on premium versions!

We just released an update that should fix the issue, please let me know.

Thanks

Hi there,

You can translate any string using a po-editor:

More info here:

https://docs.xplodedthemes.com/article/93-best-way-to-translate-or-modify-theme-or-plugin-strings

Hope this helps!

Hi there,

Sorry for the long delay!

1. The editor does save the state within the browser using localstorage, if you have let say 3 files open and you refresh the page, it should re-open those files. Even when you click on the minimize button, once you go back within the editor, it will re-open previous files. However, if you click the X button, this will close the tabs and clear the state.
2. Thanks for reporting! This must be a recent bug as it was working fine before! We will release a fix soon.

Cheers

• This reply was modified 2 years ago by XplodedThemes.

Hi there,

Thank you for reaching out regarding the unexpected installation of our plugin on your site. 

We would like to clarify that we do not partner with any other plugin to push our own plugin. However, please note that WPIDE is often used by support agents to troubleshoot bugs on customers websites.

It is possible that the plugin was installed as part of a troubleshooting process. 

Did you recently request support from us or from any other support team? 

I’m sorry, but it is not currently possible to use a shortcode to make the swatches plugin work on custom pages or templates.

The thing is, for this to work, products loaded on the archive or the custom archive template, they need to be loaded as if they were single products. This way, all the variation data will be loaded as well.

You can try to add the single product instead and see if it works: https://academy.bricksbuilder.io/article/single-product/

Hope this helps

Hmm, I am not able to reproduce this from my end.

This might happen if your site is throwing a php error or warnings, maybe caused by other plugins. Do you have the WP_DEBUG or WP_DEBUG_DISPLAY constants on ? If yes, try disabling them and check within the error logs if there are any errors that might be causing this.

Hope this helps

Hi there, you can simply translate / modify the string “Quick View” using any po editor.

https://docs.xplodedthemes.com/article/93-best-way-to-translate-or-modify-theme-or-plugin-strings

Hope this helps

Hi @candace1961, there is no option to search file content for now, the thing is, it would be too slow since it would have to download each file to be able to search the content.

Thanks for the info!

Please update to v1.6.2, let me know if it fixes the issue.

Thank you

Hi there,

Do you mean a tooltip ? In that case, this is only available in the premium version. You can test it in our demo:

https://demos.xplodedthemes.com/woo-variation-swatches/

Cheers

Hi @souvikbiswassxcs, sorry for the delay!

Whenever points are added, the date is also logged. So the expiry is based on that date and the expiry. Expired points will also appear within the user logs, similar to other events. With the pro version, you also have the option to enable email notifications: https://d.pr/i/J6m5bc

Hope this helps!