yankc

It wasn’t something I wanted to do. GoDaddy asked me to install WS Blog application in the cPanel (so that they’d diagnose my WP app issue of not seeing my blog posts), when all along I thought they’d already installed the WS application on their server, because they’ve been hosting my website for years.

Hi George

Thanks for taking the time writing to me.

Indeed, I’m equally confused as you.

GoDaddy has been hosting my site for many years. And I was never told to install WordPress on my own because I thought they already did that for us; otherwise, how could I have my site without a paid host to use WordPress?

My hosting plan with GoDaddy only ends on November 2024, unlike my Standard SSL that ended two days ago.

This is why I was surprised when GoDaddy requested that I installed WordPress on my own based on the link they gave me so that they could access my information to help me resolve my issue with the WS app in order to see the posts again on the app.

Now that I’ve uninstalled the WordPress version that I was told to manually install after they directed me to do so, I couldn’t access the WS Admin from the WS app nor see my previous site.

What should I do now? Manually reinstall WordPress on GoDaddy or get them to help reinstall it? Then pay them for a 30-day back-up restoration plan in the hope of getting back my previous website with all the posts?

Any solutions on your side what steps I need to take now to get back my site? Since I could still see all my posts and pages on Jetpack, could I migrate them somewhere so that I could get back the previous site that GoDaddy hosted, which they claimed they can’t do it for me as they are the “third party” unless I pay for their restoration plan?

Thanks for the help.