yeisonbp

Hi,

I wanted to follow up and confirm if you filled in the form. We can assist with priority there and so you can provide the details needed to propper assist.

Best regards,

Hi,

I am closing this thread, but reach us if you still need assistance.

Best regards,

Hi,

Marking this topic as clarified. Any assistance you need, we are here to help.

Best regards,

Hi @victaurus,

We updated the link to the demo site. Please feel free to test it. If you have questions regarding our add-ons, you can fill in the form below:

• https://getawesomesupport.com/contact/

Best regards,

Hi @adminathena,

Let me know if the issue continues. If so, please backup your site, deactivate your plugins one by one and switch to a default WP theme temporarily. Let me know if the issue continues. If so, please send us the log error messages. More information, here:

• https://www.ads-software.com/documentation/article/debugging-in-wordpress/

Best regards,

Hi @viktorix,

We updated the URL of the demo site on the description. Thanks for letting us know.

Best regards.

Hi,

I will mark this topic as completed, but if you still need more assistance, let me know.

Best regards,

Hi,

I will mark this topic as clarified, but if you have any questions regarding the free plugin, let us know.

Best regards,

Hi @abitp,

I apologize for this situation. Please reply to the ticket you are referring to or fill in the contact form, I will review your case, prioritize your fix and release the update soon:

• https://getawesomesupport.com/contact/

Best regards,

Hi @mac721,

Please fill in the contact form and we will continue the conversation there. We are not allowed to share or ask for contact information in WordPress forums:

• https://getawesomesupport.com/contact/

Best regards.

Hi @mac721,

Are you a customer of any of our add-ons? If so, please submit a form here and we will check the case:

• https://getawesomesupport.com/contact/

If you are a user of the free plugin, we can assist here, but here it is not allowed to send personal information, only details from the issue such as error messages and steps to replicate the issue.

Best regards,

Hi,

Marking this thread as clarified. Any questions, we are always here to assist ??

Best regards.

Hi @beccabadger,

I will add this issue to the development queue. Awesome Support is mostly compatible with PHP 7.4 and 8.0, but we will also work to make it compatible with the latest versions.

Best regards,

Hi,

I will close the thread, but if you have any questions regarding your case, let me know.

Best regards.

Hi,

Closing thread, but if you need more assistance, let us know.