yesyeah

Sent emails, got a couple responses, but issue still not fixed.

I think it’s fixed – thanks. Will keep testing and clearing cache.

Yes, this is not good. thanks for working on this.

• This reply was modified 5 years, 2 months ago by yesyeah.

Yup, it did. Which tells me this is DEFINITELY a plugin issue. And they just updated it like an hour ago so this is disconcerting.

Thank you!

It’s for a .pdf ON the site – the pdf’s don’t resolve to https (the pages do).

This was a link on a constant contact email, to a pdf on the site (which has an ssl) but the link used in the email was http (not https) which should still resolve when opened from my understanding.

I’m not a huge fan of putting links on here to client sites, is there a way I can email it privately? Thank you so much!

Thank you.
In further investigating, it appears that it’s likely Wordfence plugin was affecting the plugin. We have set it to “learning” mode for a week (once we did that, things seemed to work again) and will then monitor once it’s done with “learning” mode. Hopeful that fixes it. If not, then there’s some time of conflict with Ninja forms and Wordfence that’s above and beyond that which would require more investigation. I will try and remember to update this once I see if it gets past the learning mode period.

Thanks.

Ok, turned it on and put it in learning mode and the form went through. Hoping that works, we’ll monitor over the next week and report back. thanks.

Ok, I was able to get this to work properly using gmail setup I have used with other accounts.

HOWEVER, with 365, the emails send, but again, ALL notifications go to the email used in the 365 setup. That means, any site notifications (like from wordfence) go to that 365 email, instead of to the email listed in the overall wordpress admin area.

So it appears there’s a weird office 365 thing that redirects all mail to that email address, instead of going to where forms and notices should go.

Any other advice?

That’s a from name replacement issue.

Our issue, and it may be due to 365, is that the emails are NOT being sent to the designated email – they are just being sent to the email used in the SMTP settings.

Does that make sense?

Thanks for the reply. But this is just documentation on the regular setup, right?

I am fairly positive I have configured this correctly (have done it numerous times).

The PROBLEM is (and I have never seen it happen before) is that after setting it up (using other smtp as it’s an office 365 setup) every notification from this wordpress site (including the TEST email) is GOING to the email we are USING in the smtp settings. Not to the “to” email.

That means, every notice from wordfence, etc.

Nothing is going TO where the emails should go. The test email (set to go to a separate email) doesn’t go there, it goes to the smtp email. The contact form emails are not going to their designated email, they are going TO the SMTP settings email address.

Any other ideas? Thanks!

yeah, I tried that and it disabled the link, but the cursor turned into a hand as it was a click (just didn’t click anything).

I figured if it was disabled (truly) it wouldn’t even appear on hover as a click.

Thank you, but we found another plugin while waiting and was able to make it work with it. Thanks so much.

Done. I have sent a message through that form.
Thanks.

Hello, sorry, didn’t see this.

See screenshots below. We are using a paid contact form to gather details. The form shows the line breaks as you can see in the first screenshot. But once we go to use this plugin for printing, the line breaks aren’t there. Form plugin said break should be carried over – and they are, until we go to print.

here’s how the line breaks appear in the completed form: https://prnt.sc/nolwpk
Here’s what happens when we go to print using this plugin: https://prnt.sc/nolwkh

See how it all runs together? The heading of the form butts right up against the entry info.

Let me know if you need anything else and thanks very much!

Bump?