yikesinc

Hi Hugh.

Would you mind installing this plugin on the site where our plugin is activated: https://www.ads-software.com/extend/plugins/log-deprecated-notices/

It will give us more information.

Thank you!

Hello somnium.

In the past, issues having to do with the list ID have been related to people grabbing the ID from the list’s URL instead of going to List > Settings > List Settings and Unique ID and getting it there.

If this is not the case and you are grabbing the list ID from the settings, please send us an email and we can troubleshoot further: [email protected]

Thanks!

Hello nicowmr

We actually got that error as well during development. Even though we deleted an entry on the list we would still get the error after submitting again. What we discovered is Mailchimp caches email addresses and holds onto them even after deleted. They clear out after a day or so.

Please try it with an email address that you have never tried using for that list.

If you are still experiencing the problem, please email us, [email protected], and we will try to troubleshoot further.

Thanks!

Hi Hugh.

We would love to be able to see the error. Feel free to email info to [email protected].

Thanks!

Hi Vineviz.

That is really weird, because email address is the one field that gets added by default and you can’t uncheck it. What happens when you use the short code, does the form show up on a page without the email field?

Let us know.

Thanks!

Hi Jaimee.

I also noticed you mentioned a widget. Our plugin does not have a widget, so I think you may actually have our plugin mixed up with another.

Thanks!

Hi there if you could please emai, your API key and list ID go [email protected] and a link to your site we can troubleshoot. We are closed Memorial Day weekend, but we can get to this Tuesday.

Thanks!

Hi Jaimee.

Did you enter your API key and List ID?

Let us know.

Thanks!

Hi Ellyn

Our plugin does not currently support interest groups, but we will add it to the feature to-do list.

Thank you for the suggestion!

Topic marked at resolved.

Hello Ellyn.

We need to see if the mailchimp API allows you to add fields for subscription groups. We will do that and get back to you.

Thanks!

Hello.

Are you using the most recent version of the plugin? We have resolved some jQuery conflicts in the most current releases.

I would suggest deactivating and deleting the plugin and then installing a brand new copy.

Please let us know if that works.

Thanks!
-Tracy

Topic marked at resolved.

Topic marked at resolved.

Topic marked at resolved.