Evgeni Yordanov

Hey bgbloke,

Thanks for reaching out!

Our colleagues in the support team will be happy to assist you with this. Could you please open a ticket using this link: https://support.nitropack.io/hc/en-us/requests/new

Best regards!

Hey nakicafan,

Thank you for taking the time to give us feedback! We are sorry to hear this has been your experience. We’re working hard to ensure fast, high-quality support for everyone and we are constantly trying to improve our service.

Let us know if you need any further assistance.

Best regards!

Hey rburvis,

Thank you for flagging this up! Sorry to hear this has been your experience. We’re working hard to ensure fast, high-quality support for everyone.

We were able to locate your ticket in our system. A colleague from the support team will reach out to you with more information on the case.

Best regards!

Hey tinzion,

Thanks for reaching out!

Our colleagues in the support team will be happy to assist you with this. Could you please open a ticket using this link: https://support.nitropack.io/hc/en-us/requests/new

Best regards!

Hey,

Thank you for your feedback! We work hard to provide high-quality service, and we’re happy to hear we hit the mark for you.

Let us know if you have any suggestions on how we can improve further.

Best regards!

Hey,

Thanks for reaching out. All issues are fixed now, and our systems are operational.
You can monitor the status of our service here: https://status.nitropack.io/.

Regards!

Hey,

Thanks for reaching out!

Our colleagues in the support team will be happy to assist you with this. Could you please open a ticket using this link: https://support.nitropack.io/hc/en-us/requests/new

Regards!

Hey,

Thanks for reaching out!

We were able to locate your ticket in our system.

A colleague from the support team answered your request. Let us know if you need any further assistance.

Best regards!

Hey zuzannakruger1,

Thank you for your feedback! It’s great to hear that you are satisfied with NitroPack. We work hard to provide high-quality service, and we’re happy to hear we hit the mark for you.

Let us know if you have any suggestions on how we can improve further.

Regards!

Hello bergischerimpuls,

Thanks for reaching out! Please make sure that the option “Purge affected cache when content is updated or published” is enabled.

Let us know if you need any further assistance or open a ticket with our support team at https://support.nitropack.io/hc/en-us/requests/new

Regards!

Hello rajnirathore,

Thank you for the feedback! It’s great to hear that you are satisfied with NitroPack.
We work hard to provide high-quality service, and we’re happy to hear we hit the mark for you.

Let us know if you have any suggestions on how we can improve further.

Best regards!

Hey jorgeemw,

Thank you for your detailed feedback! It’s great to hear that you are satisfied with NitroPack. We work hard to provide high-quality service, and we’re happy to hear we hit the mark for you.

Let us know if you have any suggestions on how we can improve further.

Best regards!

Hello anderslk,

Thanks for reaching out. We couldn’t replicate the issue. The page probably was not optimized when you tested it. If you still need assistance, please open a ticket with our support team: https://support.nitropack.io/hc/en-us/requests/new

Best regards!

Hello PMLuther,

Thanks for reaching out! It is not possible to only optimize pages that were published within a specific time frame. You can restrict or only allow certain URLs via “Included URLs” and “Excluded URLs.”

If you need any further assistance, please open a ticket with our support team here:
https://support.nitropack.io/hc/en-us/requests/new

Best regards!

Hey juangab,

Thanks for reaching out. We were able to locate your ticket in our system. As we see from our records, a colleague from the support team has replied to your request.

Let us know if you need any further assistance.

Best regards!