yotuwp
Forum Replies Created
-
Hi @yogid
Many thank you for suggestion.
We will check and consider to implement that functions.
Hope that convenient for your plan.
Best regards,
Anthony
Forum: Plugins
In reply to: [Video Gallery - YouTube Playlist, Channel Gallery by YotuWP] No supportHi @zkagen
Many thank you for your email.
For the problem you got with plugin, can you please send us via contact form on our website.
This board is for free version only.
For the support issue, we got bad experience with hosting due Covid.
Then we switch to new system.Now we can handle more the support.
Hope that convenient for your plan.
Best regards,
Anthony
Hi @kazumielite
Thank you for your reviews.
For the issue with plugin, Can I know the issues with your product.
This board is from Free version only. All issues with Pro version, please contact us via email or contact form on our website.Maybe we got your email but we got unrecongize email address when reply.
So please send us with your correct email via contact form then we can get back to you asap.
Hope that convenient for your plan.
Best regards,
Anthony
Forum: Reviews
In reply to: [Video Gallery - YouTube Playlist, Channel Gallery by YotuWP] 5Awesome, many thank you!
Hi @zkagen ,
Thank you for your reviews.
We just back to works this week.
We lose the computer include account for updating. We just recover them.If you have any problem with plugin please contact us via email.
Best regards,
YotuWP
Hi @a4jpcom
Thank you for your reply.
which cache plugin are you using for?
Maybe I can send you instruction to stop plugiin loading in plugin cache setting.
Looking forward to your reply.
Best regards,
Anthony
Thank you for your inform.
We are going to release new version to solve that.
If you need soft fix version, please send me contact message via contact form at
Hope that convenient for your plan.
Best regards,
Anthony
Hi @jesignor
Thank you for your message.
Seem the notice that from plugin Ultimate Member, not from our plugin.
The Ultimate Member does not take care for the index of array.
You need to inform them to fix that. not from us.
If other plugin have same values like us, then tell them fix that? That is not fair.
Hope that convenient for your plan.
Best regards,
Anthony
Hi @djeah
Thank you for your email.
For the problem, can you please send me your playlist URL for more checking?
Please send me via contact form at https://yotuwp.com/contactHope that convenient for your plan.
Best regards,
Anthony
Hi @peter63
I recommend you to disable the related videos via out setting.
YotuWP Settings > Player > Related VideoHope that convenient for your plan.
Best regards,
Anthony
Hi @kstarcher
For the problem, it related to the quota of request for your account.
Because, Google allows for 50000 request per month/per user.
So seem your website has high traffic, that is awesome!
Solution:
I put the cache function on plugin to reduce request to youtube server – helps you get out of quota limitation. Simple, just go to Cache tab on my plugin setting and turn on it. You can set timeout cache is 1 day.
For this time, you can get other API key from your other gmail then put into API setting on my plugin for continue working with gallery on website.
Hope that convenient for your plan.
Best regards,
Anthony
I recommend you to disable the related videos via out setting.
YotuWP Settings > Player > Related VideoHope that convenient for your plan.
Best regards,
Anthony
Hi @a4jpcom
Thank you for your inform.
That is great question for us. It helps us a lot.
We will check then update plugin to make it works.
Hope that convenient for your plan.
Best regards,
Anthony
Hi @sonmi
Thank you for your questions.
For the issues we will check then add new option to turn off them.
For now, please add below CSS to make it works
@media only screen and (max-width: 999px){ body .yotu-videos li{ overflow: hidden!important; } }
Hope that convenient for your plan.
Best regards,
Anthony
Hi @jarvisteam
Sorry reply late on your review.
Due Covid quarantine, I do not have devices to login and check email.We are back we will continue support client this time.
Many thank you.
Best regards,
Anthony