yourdigitaldave

Any resolution on this, or any further ideas? Given my last comment has never answered, I’m assuming that the answer is ‘no’…

As has been stated, we’re experiencing the greyed-out background with the default templates (not just with custom CSS).

Would love to use this plugin, but it’s unusable at present.

Any assistance would be great. Thanks.

Sorry you’re still having issues @saundersfamilyfarm. I agree, it seems like a lot of us are experiencing this issue and a few have commented that there hasn’t been a sufficient acknowledgement from Woo regarding it.

On last thought. Do you have “Specific Countries” (with Canada chosen, in your case) set under all of:
– the WooCommerce General tab
– the Canada Post tab under Shipping
– the Free Shipping tab (with Free Shipping Requires… A valid free shipping coupon)?

You may not be using the Free Shipping option, but you don’t have to really use it unless you create that coupon.

I’ve also got all options checked under the Shipping Options tab, except for “Only ship to the users billing address” and “Collect shipping address even when not required”

I’m just passing along what my setup is. As I said, shipping on our shop (themysticmasala.com) is now working (somewhat mysteriously, however…) and without an actual solution from Woo, trying to find the right combination of settings may be all we can do…

Sorry you’re still having issues @saundersfamilyfarm. I agree, it seems like a lot of us are experiencing this issue and a few have commented that there hasn’t been a sufficient acknowledgement from Woo regarding it.

On last thought. Do you have “Specific Countries” (with Canada chosen, in your case) set under all of:
– the WooCommerce General tab
– the Canada Post tab under Shipping
– the Free Shipping tab (with Free Shipping Requires… A valid free shipping coupon)?

You may not be using the Free Shipping option, but you don’t have to really use it unless you create that coupon.

I’ve also got all options checked under the Shipping Options tab, except for “Only ship to the users billing address” and “Collect shipping address even when not required”

I’m just passing along what my setup is. As I said, shipping on our shop is now working (somewhat mysteriously) and without an actual solution from Woo, trying to find the right combination of settings may be all we can do…

After checking on a few other forums, another suggestion was to deactivate WooCommerce and then reactivate it. No guarantees, but it’s worth a shot. (If you haven’t deactivated the Canada Post plugin, that may also be an option…)

As for my own situation, I’m a little apprehensive because the issue seems to have fixed itself. Never a good thing since it cold appear again, but at least the store is working now.

Sorry, I should have been more clear. This solid background issue occurs even with the predesigned options. I just happened to want to use the Custom option.

So with that in mind, and knowing it’s not just a custom styles issue, have you encountered this before and do you have any ideas about why it could be happening?

Thanks again.

Any resolution to this issue? I am attempting to launch my eCommerce site, but this “Sorry, it seems that there are no available shipping methods for your location (Canada). If you require assistance or wish to make alternate arrangements please contact us” issue is delaying going live.

I have tried both the Canada Post plugin and Flat Rate options separately and I still get the same error (so it’s likely not a Canada Post API issue). I’ve got both Canada and US chosen as shipping locations as well. Very, very strange (and frustrating…)

Is there a cache that needs to be flushed somewhere?

Any assistance would be greatly appreciated. Thanks!

What was the resolution to this issue, if there was one? I am attempting to launch my eCommerce site, but this “Sorry, it seems that there are no available shipping methods for your location (Canada). If you require assistance or wish to make alternate arrangements please contact us” issue is delaying going live.

I have tried both the Canada Post plugin and Flat Rate options separately and I still get the same error (so it’s likely not a Canada Post API issue). I’ve got both Canada and US chosen as shipping locations as well. Very, very strange (and frustrating…)

Is there a cache that needs to be flushed somewhere?

Any assistance would be greatly appreciated. Thanks!