YOP

Hello

For any question/issues regarding pro version, please contact us on our website as we are not allowed to offer support for it here.

Thank you.

Hello

Yes, we have a shortcode to display latest poll. I am including it below

[yop_poll id="-2"]

Hope this helps.

Thank you.

Can you add the css code below and see if it does the trick?

.basic-yop-poll-container[data-show-results-only="true"] {
  display: none;
}

We’ve tested it with the settings you sent over and it worked.

Let us know how it goes.

Hello

Thank you for sending over the settings.

Can you help us with settings for Options -> Access as well?

Hello

This may be possible with some custom css code but we would like to run a test before sending it over.

Can you let us know the settings you have on Options -> Results so we can run the test with the same settings you have?

Hello

I just tested this on our end but I couldn’t replicate the issue.
So I am guessing it may be a css issue.

Would it be possible to send us a screenshot with Options -> Poll page so we can see what is happening?

Hello

Can you send over a link to your poll so we can run a test and see what is happening?

Looking forward to hearing from you so we may assist further.

Hello

There must be something wrong with our contact form as we haven’t received any requests.

I apologise for this.

Please contact us directly at [email protected] while we look into the issue(s) with the contact form.

Thank you.

Hello

This is related to the pro version of the plugin.

Please contact us on our website as we are not allowed to offer support for it here.

Thank you.

Hello

To use a custom header for IP Address go to YOP Poll -> Settings and set “Use Custom Headers When Retrieving Ips” to “Yes”.

This setting will bypass cloudflare ip and retrieve the real ip from your visitors when they vote.

Hello

If you want to use the same color for all the answers, it can be done with custom css.

.basic-yop-poll-container .progress-bar {
  background-color: #c00000 !important;
}

You will need to update the color to the one you want.

Hope this helps.

Hello

To answer your question, yes, I think you can use our plugin to gather such data.

But it would require the pro version for data segmenting.

If you would like to know more about the pro version, please contact us on our website.

Thank you.

Hello

Yes, it is possible to reset a user vote by deleting that specific vote.

You can do this by going to View Results for the specific poll and from there click on View Votes.

Once on the new page, do search for the user in case and delete the vote(s) found.

Hope this helps.

Hello

Assuming you are referring to the number of votes, there is no such limit.

With the free version, you can run as many polls as you want and also accept an unlimited number of votes.

Hello

Thank you for reporting this.

We are looking into it and will update this thread with our findings.