ChatBro

Strange behavior, because the static option cannot affect the appearance of the embed code on the page in any way. But in some situations, it does not appear for you. Maybe the page is being cached somehow?

Why do you think the shortcode [chatbro id=”84NC1″ static=”true”] on this page doesn’t work?

There is some other problem here. Even the embed code does not appear on this page. Haven’t figured out why yet.

but I can’t find the strings to translate this:?https://ibb.co/0Xm27XC

The chat is loaded from our server, not from WordPress. We don’t have an Italian translation yet, but if you want, you can help us translate. https://www.chatbro.com/en/translation/

so it only happens to the admin?

Yep.

Fixed situation then you have “CONFIG:?Default view->TYPE:STATIC”? and using shortcode [chatbro id=”84NC1″ static=”false”]. In some situations, this did not allow creating a container for chat

• This reply was modified 1 year, 5 months ago by ChatBro.

Updated plugin to 4.0.5. Fixed shortcode option static=false, for cases when the chat is defined as static.

Thanks again for the bug info.

Thanks for the detailed information about shortcodes, I will look for the problem so that there are no misunderstandings

another error: user (with no admin permission) displays admin menu:?https://ibb.co/9bsQgbJ

This user does not have access to the chat, this is a user from the site that is set by the parameters. But at the moment you have a session cookie that allows you to control the chat. If you log out of the site, the administrator will appear in the chat menu.

You have set the “static” option with the containerDivId = chatbro, but you don’t have that container on the page. Therefore, the chat appeared at the bottom of the page.

Go to chat editor and set “Default view”->”Layout”->”Type” as movable and save settings.

Make sure you paste the shortcode exactly where you expect to see the chat. And please paste here the shortcode you are trying to use.

• This reply was modified 1 year, 5 months ago by ChatBro.

An update with fixes has been released. “Chatbot profile and ‘prices’ should now work.

About shortcodes. Is the chat displayed without using a shortcode? If you just set it to “Show popup chat” as “everywhere”.

Although, I think I know what is the reason that these tabs are not displayed. What language is your wordpress using?

I have not yet understood why the profile and prices tab does not work, because this is just an iframe. Regarding the shortcode, since your profile is imported, then for the desired chat, use the “copy shortcode” button.

Released an update with fixes. Please update.

Instructions on how to add your chatbro profile to the plugin.
1) Go to your profile on chatbro.com and click “Enable api”. Copy “Account ID” and “Account Secret”.
2) Go to the chat plugin, then to the 4th tab of the plugin settings. Paste the copied data into the appropriate fields and click “Save changes”.

I am preparing an update that will correct the migration to the new version and allow you to link your account with the plugin. Please wait.

Hello. Sorry about that. We will check.
This link seems to be broken, I’m getting a 504 status. Can you provide another one?

—- UP
Alright the links are working now.

• This reply was modified 1 year, 5 months ago by ChatBro. Reason: update

Could you please give me url to page with chat on site?