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  • +1

    I have recently updated Tabby to version 5.0.9 which has a new feature apparently “New Product Catalogue Feature”. Its causing my website to cripple.

    After checking MySQL queries, it looks like its trying to read huge amounts of products constantly which is consuming all CPU and all memory.

    Please fix it.

    Thread Starter yuehlia

    (@yuehlia)

    I have disabled each one of these plugins and checked each time I disable one of them if the issue is fixed or not, but it seems that the issue persists while any/all of them are disabled.

    I am no longer sure what is the problem here and if the wp_mail() function is really getting overridden by any plugin.

    • This reply was modified 1 year, 7 months ago by yuehlia.
    • This reply was modified 1 year, 7 months ago by yuehlia.
    Thread Starter yuehlia

    (@yuehlia)

    Sorry for the late reply, we had holidays.

    So I ran each command separately. And here are screenshots of the results of the command:

    grep -R "function wp_mail" https://ibb.co/D7Hd05y

    grep -R "wp-includes/pluggable.php" https://ibb.co/vxxzT5g

    The debug.log file has only one spammed error which what I sent to you earlier, and here is a screenshot of the Debug.log:

    https://ibb.co/RQL5wG3

    I hope this is helpful.

    Thread Starter yuehlia

    (@yuehlia)

    Hello,

    Thank you for the reply.

    I have already enabled debugging on my sites, and this is the only error I am getting in debug.log.

    Thread Starter yuehlia

    (@yuehlia)

    Thank you for responding back,

    I have three websites, one of them is a staging site that has the SES mailing functioning and working fine. The other two websites are production sites but SES is not functioning on them and giving same error I previously mentioned.

    I ran the commands you provided, and this is what I found:

    Staging site:

    plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-api.php
    plugins/wp-ses/trunk/wp-ses.php
    plugins/wp-ses/wp-ses.php
    plugins/woocommerce-multilingual/addons/wpml-dependencies/lib/classes/wpml-wp/class-wpml-wp-api.php

    Production Site #1:

    plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-api.php
    plugins/wp-ses/trunk/wp-ses.php
    plugins/wp-ses/wp-ses.php
    plugins/woocommerce-multilingual/addons/wpml-dependencies/lib/classes/wpml-wp/class-wpml-wp-api.php

    Production Site #2:

    plugins/sitepress-multilingual-cms/classes/wpml-wp/class-wpml-wp-api.php
    plugins/wp-ses/wp-ses.php
    plugins/woocommerce-multilingual/addons/wpml-dependencies/lib/classes/wpml-wp/class-wpml-wp-api.php

    Knowing that the staging site is working fine with SES even with multilingual and wpml enabled. I am not sure if deactivating any plugin will do the trick.

    Also, I noticed that (Production Site #2) is missing one folder from SES Plugin /trunk/. Not sure why and how that would affect the SES plugin

    Thread Starter yuehlia

    (@yuehlia)

    For reference, We were using WP Mail SMTP Plugin by WP Forms.

    Thread Starter yuehlia

    (@yuehlia)

    We have an SMTP Plugin currently working on our setup, since SES wasn’t working with us.

    I have indeed deactivated that smtp plugin and tried again, but no luck. It still shows this error. This is the only SMTP plugin we have.

    Is there any way we can detect or find what plugin is using the wp_mail function?

    Thread Starter yuehlia

    (@yuehlia)

    I am getting this error:

    WP Offload SES #101: Mail function already overridden.

    I found few tickets that reported the same issue but they were abandoned.

    What I noticed is that in one of your changelogs for v1.1, you guys mentioned this:

    “Every plugin activation results in “Mail function already overridden” logged to error log”

    I am not sure what does that means.

    • This reply was modified 1 year, 7 months ago by yuehlia.
    Thread Starter yuehlia

    (@yuehlia)

    Hello Saif,

    Thanks for your response.

    Actually, I’m trying to get a product list using a category slug filter, I already tried to do that but it doesn’t work. It only works with ID.

    I’m trying to customize it and add a slug filter but I still couldn’t do it.

    The piece of code you shared retrieves the category, not the products list.

    Check attachments for more details
    1
    2

    Regards,

    Thread Starter yuehlia

    (@yuehlia)

    Much appreciated @manzinello Thanks.

    Thread Starter yuehlia

    (@yuehlia)

    Hello All,

    Thank you @manzinello for pointing to this point.

    We know it’s outdated but there is an issue here:
    – We can’t find any valid alternative to this plugin.
    – We can’t get rid of it like that without using something else.

    It would be nice if you provided us with any alternative we can test and use instead of your plugin.

    Regards,

    Thread Starter yuehlia

    (@yuehlia)

    Hello @margaretwporg,

    Sorry about that, here you go the screenshots:
    – Usage Limits: https://snipboard.io/grbpRD.jpg
    – Usage Restrictions: https://snipboard.io/BhpwPd.jpg

    Regards,

    Thread Starter yuehlia

    (@yuehlia)

    Hello @shaonback2,

    The code works with all products except these products (Check attachment link):
    https://snipboard.io/qkEDs6.jpg

    Regards,

    Thread Starter yuehlia

    (@yuehlia)

    Hello @csnlima,

    You can try the code again “support” as it wasn’t public??

    Also, we are not planning to update to WP v6.0 till we are fully tested and see that it is compatible with all of our plugins.

    Regards,

    Thread Starter yuehlia

    (@yuehlia)

    Hello Daniyal,

    Thank you for the response.

    I made a test code for you to test since I can’t share non-public coupons.
    Also, you can test it on any product in the store. (Single product or multiple products)

    The code is: (support)
    Sample product to try with (Any product will do):
    https://yuehlia.com/product/fam-super-with-wings-folded-and-compressed10-pads/
    https://yuehlia.com/product/tommee-tippee-nappy-change-caddy/

    This is the System Status for WooCommerce:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://yuehlia.com
    Site address (URL): https://yuehlia.com
    WC Version: 6.5.1
    REST API Version: ? 6.5.1
    WC Blocks Version: ? 7.4.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: ? 5.9.3 - There is a newer version of WordPress available (6.0)
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.19.10
    PHP Version: 7.4.28
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.9-MariaDB-1:10.5.9+maria~focal
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.5.1
    WC Database Prefix: wp_
    Total Database Size: 4806.59MB
    Database Data Size: 4078.48MB
    Database Index Size: 728.11MB
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    _mig_wp_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_icl_languages_translations: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
    _mig_wp_icl_string_translations: Data: 3.52MB + Index: 1.91MB + Engine InnoDB
    _mig_wp_icl_translate: Data: 5.52MB + Index: 0.44MB + Engine InnoDB
    _mig_wp_icl_translations: Data: 1.52MB + Index: 4.03MB + Engine InnoDB
    _mig_wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_icl_translation_status: Data: 20.52MB + Index: 0.20MB + Engine InnoDB
    _mig_wp_options: Data: 3.52MB + Index: 1.70MB + Engine InnoDB
    _mig_wp_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    _mig_wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    _mig_wp_wcpdf_invoice_number: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_wc_product_meta_lookup: Data: 0.44MB + Index: 0.78MB + Engine InnoDB
    _mig_wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _mig_wp_woocommerce_bundled_itemmeta: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    _mig_wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _mig_wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _mig_wp_woocommerce_order_itemmeta: Data: 9.52MB + Index: 12.03MB + Engine InnoDB
    _mig_wp_woocommerce_order_items: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
    _mig_wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _mig_wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _mig_wp_woocommerce_sessions: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
    _mig_wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _mig_wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _mig_wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 18367
    aw_workflow: 17
    blocks: 9
    custom_css: 1
    customize_changeset: 6
    language_switcher: 3
    nav_menu_item: 457
    oembed_cache: 36
    page: 47
    polylang_mo: 2
    post: 11
    postman_sent_mail: 19
    product: 8930
    product_variation: 1688
    pw_bogo: 1
    revision: 2251
    shop_bogof_rule: 6
    shop_coupon: 226
    shop_order: 43741
    shop_order_refund: 808
    user_request: 1
    wc_conditional_fee: 1
    wfacp_checkout: 1
    wp_global_styles: 1
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (49) ###
    
    WPML Multilingual CMS: by OnTheGoSystems – 4.5.8
    WooCommerce - Knet WebConnect: by Tap Payments – 2.2
    WooCommerce Checkout & Account Field Editor: by ThemeLocation – 1.2.7
    Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 6.8.2
    AutomateWoo: by WooCommerce – 5.5.15
    Bulk remove posts from category: by MasterNs – 3.3
    Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
    Custom Api: by Bytefury – 1.0.8
    Dokan - PDF Invoice: by weDevs – 1.2.1
    Dokan: by weDevs – 3.5.1
    Dokan Pro: by weDevs – 3.6.2
    Easy Appointments: by Nikola Loncar – 3.10.3
    Envato Market: by Envato – 2.0.7
    Flying Scripts by WP Speed Matters: by Gijo Varghese – 1.2.2
    Google Ads & Marketing by Kliken: by Kliken – 1.0.8
    Milk smart link: by Matteo Manzinello – 0.3.0
    Mobile Builder: by Rnlab.io – 1.4.2
    Nextend Social Login: by Nextendweb – 3.1.4
    Perfect Brands for WooCommerce: by QuadLayers – 2.0.8
    PI WooCommerce order date time and type PRO: by PI Websolution – 3.3.6.1
    Redirection: by John Godley – 5.2.3
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Smart App Banner: by Stephen Darlington
    Wandle Software Limited – 1.1.2
    
    WooCommerce Tap Payment Gateway: by Waqas Zeeshan – 2.0
    User Switching: by John Blackbourn & contributors – 1.5.8
    Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.1
    Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.1.18
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
    WooCommerce Advanced Bulk Edit: by George Iron – 4.6.2.3
    WooCommerce - Store Exporter: by Visser Labs – 2.7.1
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.10
    WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.1
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.15.0
    WooCommerce PDF Invoices & Packing Slips + mPDF: by WP Overnight – 2.4.0
    WooCommerce PDF Invoices & Packing Slips Premium Templates: by WP Overnight – 2.18.1
    WooCommerce Points and Rewards: by WooCommerce – 1.7.9
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.7.1 (update to version 10.7.2 is available)
    WooCommerce: by Automattic – 6.5.1 (update to version 6.6.0 is available)
    Wordfence Security: by Wordfence – 7.5.11
    Yoast SEO: by Team Yoast – 19.0
    WP Crontrol: by John Blackbourn & crontributors – 1.12.1
    WP REST Cache: by Acato – 2021.4.1
    WP Offload SES Lite: by Delicious Brains – 1.4.6
    Social Chat: by QuadLayers – 5.0.3
    WPML Media: by OnTheGoSystems – 2.7.0
    WPML String Translation: by OnTheGoSystems – 3.2.1
    WP Overnight Sidekick: by Jeremiah Prummer
    Ewout Fernhout
    Michael Kluver – 2.4.0
    
    YITH WooCommerce Wishlist: by YITH – 3.9.0
    
    ### Inactive Plugins (3) ###
    
    Jetpack: by Automattic – 11.0
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    WooSidebars: by WooCommerce – 1.4.6
    
    ### Must Use Plugins (2) ###
    
    Kinsta Must-use Plugins: by Kinsta Team – 2.4.1
    WP REST Cache - Must-Use Plugin: by Richard Korthuis - Acato – 2021.3.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: KWD (KD)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 3
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #64 - /shop/
    Cart: #64387 - /cart/
    Checkout: #64388 - /checkout/
    My account: #64389 - /my-account/
    Terms and conditions: #13253 - /delivery-policy/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.15.5
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php
    
    ### WooCommerce Google Product Feed feeds ###
    
    2b3f98c299196331: Google merchant centre product feed
    ??Type: google
    ??Category filter: -
    ??Categories: -
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: Enabled
    Send "item group ID": -
    Expanded schema markup: -
    Debug key: c24902d9-0483-4ae1-9f06-30037fff78e1
    
    ### WooCommerce Google Product Feed fields ###
    
    Title: Pre-populates from product product_title.
    Brand: 
    Manufacturer Part Number (MPN): 
    Product Type: 
    Google Product Category: 
    Size system: 
    Availability (in stock products): Defaults to "in stock".
    Availability (backordered products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    
    ### WooCommerce Google Product Feed DB status ###
    
    Database version: 15
    Active database version: 15
    wc_gpf_render_cache: Empty
    woocommerce_gpf_google_taxonomy (ar-SA): 5595 items
    woocommerce_gpf_google_taxonomy (en-US): 5595 items
    
    ### Action Scheduler ###
    
    Complete: 75,161
    Oldest: 2022-05-19 06:16:25 +0000
    Newest: 2022-06-19 06:16:10 +0000
    
    Failed: 63
    Oldest: 2021-08-19 05:46:08 +0000
    Newest: 2022-06-11 16:07:16 +0000
    
    Pending: 4
    Oldest: 2022-06-19 09:32:05 +0000
    Newest: 2022-06-23 09:21:08 +0000
    
    ### Status report information ###
    
    Generated at: 2022-06-19 09:16:17 +03:00
    
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