Yvettesbook1

Thanks Nick. I have a feeling we can close this topic. Although, is there any way I can reach out to you when I need to know more about this transfer, plugins and themes?

Found it! Although I had activated all plugins, WordPress had deactivated my chosen theme and chose the TwentyFour theme. Now I’ve activated it in WordPress as well, the website gets close to how it was.

Now I need to go through page by page to see what is still missing or where the lay-out is not the way it was.

Fingers crossed that I’m getting there!

I understand the site looks bad, because of the theme and all other plugins. So I digged in my previous UpdraftPlus files and I found the plugins and theme. So I’ve uploaded them in the UpdraftPlus and the theme and all plugins are back. I’ve activated them as well.

Still the website looks like there are no plugins and theme installed. Does it take time before all is to be seen as the website should be? Or do I have to look into something else?

Oh. I’ve uploaded one of the files in Pastebin already.

Anyway, about this:

In the plugin Backup/Restore tab under Existing backups you will see a link ‘Upload backup files’.
Use this link to upload all your 5 files and then Restore them using the button next to these files.

I’ve done that several times already. Since the website looks bad now, I’ve tried it 2 times: one time all files at once and one time file by file…

And about this:

However, I would point out you appear to be missing the themes and plugin files from your set.
Without these files the themes and plugins cannot be restored as I believe you want them to be.

Exactly, so where are these plugins hidden in the backup? What would be the name of the backup where they’re stored in?

And this:

It is a good idea to run a backup before you restore the site.

I have a feeling it won’t be a good idea to run a backup if my website is a mess at the moment. Then I will make a backup of the mess, or?

Hi Nick,

Thanks for your reply.

Yes, the first files I mentioned before, were other files than later on. The files I mentioned came from the previous hosting company who made a manual backup.

I have never looked into my backups again, since the website was live about 2-3 years ago. After thinking about this whole issue, I remembered I did create a special emailaddress for my back ups with UpdraftPlus. I went there and I found the back ups created by UpdraftPlus. The last back up existed out of 5 files, the one befor out of 4 files. So I’m also a bit confused about that difference.

So I have uploadedt the last 5 files in UpdraftPlus of which I’ve only added 1 file to this Pastebin, because I didn’t know whether I did it correctly.

So I will add 4 other files to Pastebin, which are:

• backup_2024-08-04-2255_Warrior_of_Life_Your_journey__231709d578a0-mu-plugins
• backup_2024-08-04-2255_Warrior_of_Life_Your_journey__231709d578a0-others
• backup_2024-08-04-2255_Warrior_of_Life_Your_journey__231709d578a0-uploads
• backup_2024-08-04-2255_Warrior_of_Life_Your_journey__231709d578a0-uploads2

The one you have seen already was: backup_2024-08-04-2255_Warrior_of_Life_Your_journey__231709d578a0-db

I will add the 4 to Pastebin now.

Regards, Yvette

• This reply was modified 3 months ago by Yvettesbook1.

Well, I’ve posted something as a guest on Pastebin, but I don’t have a clue how it works… The title I gave was something like Backup Updraft one… I just tried to post one of the 5 backup restoration files…

Are you able to see it?

Well, so far they haven’t helped me and told me I have to look for someone who has the knowledge… Weird…

I’ve just posted a complaint on their Facebook-page about it. Let’s see what they will do…

For now, this topic can be closed. Thanks again!

Thanks a lot for your support! I’ve requested the previous hosting company to use UpdraftPlus, but they said it’s not possible now? I’ve noticed that it would be much easier. I’m even thinking of getting my domain back to them, install UpdraftPlus myself and then get my backups that way. But maybe that’s not a good idea…

Yes, they are:

warripw1_WPKYX.sql

sitebackup.tar

backup-8.18.2024_04-30-25_warripw1.tar.gz

Seems to be I can’t add an image. So in text:

I have 1 .tar-file of 1,7gb

I have 1 .tar.gz-file of 1.5gb

I have 1 .sql-file of 17mb

I have these files, which are not accepted:

• This reply was modified 3 months, 1 week ago by Yvettesbook1.

But UpdraftPlus doesn’t accept the files… So I can’t upload anything…