Forum Replies Created

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter zabriskie_p0int

    (@zabriskie42)

    Thank you, I’ve sent a contact form submission.

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    I am trying to deactivate the tool. For the last year this plugin has consistently broken my websites and I’ve lost images causing me hours of frustration.

    The problem isn’t that they are broken in the cloud. I tried to sync the images back FROM the cloud TO the website and the images are not syncing back into my websites media library and produces a broken thumbnail and says the image is not there IN MY WORDPRESS MEDIA LIBRARY.

    When i look at the inspect took and the URL the imgs are coming from they are still coming from Optimoles Cloud with the Optimole URL but the Images in my wordpress media library itself are now broken and missing.

    This has happened more than once.

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    Great, I submitted a priority support ticket.

    Thank you.

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    I upgraded the donation form to the new version, and Stripe is connected, but now it is saying that there are no gateways connect on the form.

    Debug log showed this on I attempted payment before upgrading the form from Legacy.

    [03-May-2024 03:17:17 UTC] WordPress database error Unknown column ‘phone’ in ‘field list’ for query SELECT id, user_id AS userId, email, phone, name, purchase_value AS totalAmountDonated, purchase_count AS totalNumberOfDonations, payment_ids AS paymentIds, date_created AS createdAt, token, verify_key AS verifyKey, verify_throttle AS verifyThrottle, give_donormeta_attach_meta_firstName.meta_value AS firstName, give_donormeta_attach_meta_lastName.meta_value AS lastName, give_donormeta_attach_meta_prefix.meta_value AS prefix FROM wp4c_give_donors LEFT JOIN wp4c_give_donormeta give_donormeta_attach_meta_firstName ON ID = give_donormeta_attach_meta_firstName.donor_id AND give_donormeta_attach_meta_firstName.meta_key = ‘_give_donor_first_name’ LEFT JOIN wp4c_give_donormeta give_donormeta_attach_meta_lastName ON ID = give_donormeta_attach_meta_lastName.donor_id AND give_donormeta_attach_meta_lastName.meta_key = ‘_give_donor_last_name’ LEFT JOIN wp4c_give_donormeta give_donormeta_attach_meta_prefix ON ID = give_donormeta_attach_meta_prefix.donor_id AND give_donormeta_attach_meta_prefix.meta_key = ‘_give_donor_title_prefix’ WHERE user_id = ‘3525’ made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, give_post_actions, do_action(‘give_purchase’), WP_Hook->do_action, WP_Hook->apply_filters, give_process_donation_form, give_send_to_gateway, do_action(‘give_gateway_stripe’), WP_Hook->do_action, WP_Hook->apply_filters, Give\Framework\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayRegisterAdapter::Give\Framework\LegacyPaymentGateways\Adapters\{closure}, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->handleBeforeGateway, Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->getOrCreateDonor, Give\DonationForms\Actions\GetOrCreateDonor->__invoke, Give\Donors\Models\Donor::whereUserId, Give\Donors\Repositories\DonorRepositoryProxy->__call, Give\Donors\Repositories\DonorRepository->getByWpUserId, Give\Donors\Models\DonorModelQueryBuilder->get, Give\Framework\Database\DB::__callStatic, Give\Framework\Database\DB::runQueryWithErrorChecking, Give\Framework\Database\DB::Give\Framework\Database\{closure}, call_user_func_array [03-May-2024 03:17:17 UTC] PHP Fatal error: Uncaught Give\Framework\Database\Exceptions\DatabaseQueryException: Database Query in /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/Database/DB.php:247 Stack trace: #0 /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/Database/DB.php(95): Give\Framework\Database\DB::runQueryWithErrorChecking(Object(Closure)) #1 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Models/DonorModelQueryBuilder.php(22): Give\Framework\Database\DB::__callStatic(‘get_row’, Array) #2 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Repositories/DonorRepository.php(76): Give\Donors\Models\DonorModelQueryBuilder->get() #3 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Repositories/DonorRepositoryProxy.php(68): Give\Donors\Repositories\DonorRepository->getByWpUserId(3525) #4 /home/mywaemax/public_html/wp-content/plugins/give/src/Donors/Models/Donor.php(113): Give\Donors\Repositories\DonorRepositoryProxy->__call(‘getByWpUserId’, Array) #5 /home/mywaemax/public_html/wp-content/plugins/give/src/DonationForms/Actions/GetOrCreateDonor.php(30): Give\Donors\Models\Donor::whereUserId(3525) #6 /home/mywaemax/public_html/wp-content/plugins/give/src/LegacyPaymentGateways/Adapters/LegacyPaymentGatewayAdapter.php(348): Give\DonationForms\Actions\GetOrCreateDonor->__invoke(3525, ‘ErenR1122@gmail…’, ‘Eren’, ‘Raymond’, ”, ”) #7 /home/mywaemax/public_html/wp-content/plugins/give/src/LegacyPaymentGateways/Adapters/LegacyPaymentGatewayAdapter.php(89): Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->getOrCreateDonor(370467, 3525, ‘ErenR1122@gmail…’, ‘Eren’, ‘Raymond’, ”, ”) #8 /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/LegacyPaymentGateways/Adapters/LegacyPaymentGatewayRegisterAdapter.php(43): Give\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayAdapter->handleBeforeGateway(Array, Object(Give\PaymentGateways\Gateways\Stripe\CreditCardGateway)) #9 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(324): Give\Framework\LegacyPaymentGateways\Adapters\LegacyPaymentGatewayRegisterAdapter::Give\Framework\LegacyPaymentGateways\Adapters\{closure}(Array) #10 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #11 /home/mywaemax/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #12 /home/mywaemax/public_html/wp-content/plugins/give/includes/gateways/functions.php(234): do_action(‘give_gateway_st…’, Array) #13 /home/mywaemax/public_html/wp-content/plugins/give/includes/process-donation.php(213): give_send_to_gateway(‘stripe’, Array) #14 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(324): give_process_donation_form(Array) #15 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #16 /home/mywaemax/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #17 /home/mywaemax/public_html/wp-content/plugins/give/includes/actions.php(88): do_action(‘give_purchase’, Array) #18 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(324): give_post_actions(”) #19 /home/mywaemax/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #20 /home/mywaemax/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #21 /home/mywaemax/public_html/wp-settings.php(695): do_action(‘init’) #22 /home/mywaemax/public_html/wp-config.php(98): require_once(‘/home/mywaemax/…’) #23 /home/mywaemax/public_html/wp-load.php(50): require_once(‘/home/mywaemax/…’) #24 /home/mywaemax/public_html/wp-blog-header.php(13): require_once(‘/home/mywaemax/…’) #25 /home/mywaemax/public_html/index.php(17): require(‘/home/mywaemax/…’) #26 {main} thrown in /home/mywaemax/public_html/wp-content/plugins/give/src/Framework/Database/DB.php on line 247

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    I also get this when I looked at the error log in GiveWP…

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    WordPress Environment
    
    Home URL: https://mywaema.org
    Site URL: https://mywaema.org
    WP Version: 6.5.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    Permalink Structure: /%postname%/
    Show on Front: page
    Page on Front: Home (#41295)
    Page for Posts: Unset
    Table Prefix Length: wp4c_
    Table Prefix Length: 5
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, expired, preview, wc-active, wc-switched, wc-expired, wc-pending-cancel, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded, wcm-active, wcm-free_trial, wcm-delayed, wcm-complimentary, wcm-pending, wcm-paused, wcm-expired, wcm-cancelled Server Environment
    
    Hosting Provider: DBH: localhost, SRV: mywaema.org
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: Apache
    PHP Version: 8.1.28
    PHP Post Max Size: 128 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    PHP Max Upload Size: 64 MB
    cURL Version: 7.88.0, OpenSSL/1.1.1t
    SUHOSIN Installed: –
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    gzip: ?
    GD Graphics Library: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? GiveWP Configuration
    
    GiveWP Version: 3.10.0
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: Few Database Migrations still need to run.
    Database Tables: ? wp4c_give_donors? wp4c_give_donormeta? wp4c_give_comments? wp4c_give_commentmeta? wp4c_give_sessions? wp4c_give_formmeta? wp4c_give_sequential_ordering? wp4c_give_donationmeta? wp4c_give_revenue? wp4c_give_migrations? wp4c_give_log
    GiveWP Cache: Enabled
    GiveWP Cache: ?New Donation?Donation Receipt?Donation Processing Receipt?New Offline Donation?Offline Donation Instructions?New User Registration?User Registration Information?Donation Note?Email access?Daily Email Report?Weekly Email Report?Monthly Email Report
    Upgraded From: 3.9.0
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://mywaema.org/donate/donation-confirmation/
    Failure Page: https://mywaema.org/donate/donation-failed/
    Donation History Page:
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Stripe - Credit Card
    Default Payment Gateway: Stripe - Credit Card
    PayPal IPN Notifications: N/A
    Donor Email Access: Enabled
    Stripe Webhook Notifications: January 13, 2024 6:53 am Active GiveWP Add-ons
    
    Give - Email Reports: ? Unlicensed – by GiveWP – 1.1.4
    Give - Per Form Gateways: ? Unlicensed – by GiveWP – 2.0.0
    Give - Stripe Gateway: ? Unlicensed – by GiveWP – 2.5.0 Other Active Plugins
    
    Admin Columns: by AdminColumns.com – 4.6.1
    Admin Menu Editor Pro: by Janis Elsts – 2.24.2
    All-in-One WP Migration: by ServMask – 7.81
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.57
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.3
    Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.2.5.0
    Autocomplete WooCommerce Orders: by QuadLayers – 3.3.0
    CBX User Online & Last Login: by codeboxr – 1.2.12
    Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.5.1
    Disable cart page for WooCommerce: by Code4Life – 1.2.7
    Divi Blog Pro: by DiviPeople – 1.2.26
    Donation For Woocommerce: by wpexpertsio – 3.4.6.2
    Email Encoder - Protect Email Addresses: by Jannis Thuemmig – 2.2.1
    Events Manager: by Pixelite – 6.4.7.3
    Events Manager Pro: by Pixelite – 3.2.8.1
    Events Manager Pro - Stripe: by Pixelite – 2.4
    GTmetrix for WordPress: by GTmetrix – 0.4.8
    ILAAOM Events Aggregator: by VisionFriendly.com – 1.0.0
    Image optimization service by Optimole: by Optimole – 3.12.10
    LoginWP (Formerly Peter's Login Redirect): by LoginWP Team – 3.0.8.5
    Logo Carousel Slider: by wpWax – 2.1.3
    MailPoet: by MailPoet – 4.49.1
    MailPoet Premium: by MailPoet – 4.49.0
    MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.55
    Marquee xml rss feed scroll: by Gopi Ramasamy – 7.9
    Members: by MemberPress – 3.2.9
    Metorik Helper: by Metorik – 1.7.1
    Payment Plugins for Stripe WooCommerce: by Payment Plugins, [email protected] – 3.3.61
    Premmerce WooCommerce Customers Manager: by Premmerce – 1.1.14
    ShopMagic Advanced Filters: by WP Desk – 2.1.10
    ShopMagic Delayed Actions: by WP Desk – 3.1.11
    ShopMagic for WooCommerce: by WP Desk – 4.2.13
    ShopMagic for WooCommerce Memberships: by WP Desk – 1.5.11
    ShopMagic for WooCommerce Subscriptions: by WP Desk – 1.6.11
    Site Kit by Google: by Google – 1.125.0
    Theme My Login: by Theme My Login – 7.1.7
    User Menus: by Code Atlantic – 1.3.2
    WooCommerce: by Automattic – 8.8.3
    WooCommerce Memberships: by SkyVerge – 1.26.4
    WooCommerce Points and Rewards: by WooCommerce – 1.8.0
    WooCommerce Referral System: by Codup.io – 1.3.10.5
    Woo Subscriptions: by WooCommerce – 6.1.0
    WP-Optimize - Clean, Compress, Cache: by David Anderson, Ruhani Rabin, Team Updraft – 3.3.2
    WPCode Lite: by WPCode – 2.1.12
    WP Job Manager: by Automattic – 2.3.0
    WP Mail Logging: by WP Mail Logging Team – 1.12.0
    WP Store Locator: by Tijmen Smit – 2.2.241
    Yoast SEO: by Team Yoast – 22.6 Inactive Plugins
    
    Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.1
    Refer a Friend: by Addify – 1.1.0 Active MU Plugins
    
    ASACU - WP Store Locator - Paid Memberships Pro Integration: by VisionFriendly.com – 1.0.2
    Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0
    ilaaom-events-manager-pro-hide-profile-fields.php: by –
    ilaaom-pmpro-show-address-fields-on-profile.php: by –
    njaaom-pmpro-extra-expiration-warning-emails-custom-frequency.php: by –
    vf-logging-functions.php: by – Theme
    
    Name: Divi Child Theme
    Version:
    Author URL:
    Child Theme: Yes
    Parent Theme Name: Divi
    Parent Theme Version: 4.25.0
    Parent Theme Author URL: https://www.elegantthemes.com
    Thread Starter zabriskie_p0int

    (@zabriskie42)

    Hi, I still need help with this. Is there an update of when this might be resolved? Thanks

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    Okay, I’ll try this and see what happens.

    Thread Starter zabriskie_p0int

    (@zabriskie42)

    Hi, yeah. I have WP-Optimize turned on. No minification though. Redis Object Caching is turned off for this website as well.

    I also have GZIP and Leverage Browser Caching turned on.

    These have never impacted it before though in the 3 years. I did designate the specific page and JS file to not be cached but it still persists.

Viewing 9 replies - 1 through 9 (of 9 total)