Zaffy

Well…it would be very useful to have some info from the team behind the theme.
Are they planning to update the free version or not?

Hello!

I appreciate the time you spent to help me but I could not wait to resolve the issue, so I just re-created the page from scratch with the same elements and the new page works ok. I can only assume that something went corrupted in the problematic page…
In any case If the problem appears again I will come back to you.
Hopefully it wont. ??
Thanks again.

What do you mean as widgets? the various
Elementor Elements? Not that I can know for sure… since I can’t edit it.
If I remember well, text box, title element, a client list one and your timeline.
However I did create a test page with the above Elementor elements and it worked just fine.
As general sites widget I don’t think I use any widget apart from the footer ones and they are text widgets.
I also use Classic Editor I do not use that @#$ gutenberg. I haven’t switched the site widget to classic widgets though.

Well…it didn’t work….

So, any other ideas?
Thanks again!

Ok, I did and a new page doesn’t seem to have a problem.
Is there a way to manage to edit the problematic one? or save the timeline I have used in it?

• This reply was modified 1 year ago by Zaffy.

Hello!

as I have told you, I deactivated all plugins except elementor, the timeline and a maintenance I had just installed and the problem was still there.
I also tested it with a wordpress default theme and it didn’t work either.
here is the plugins list
https://ibb.co/dJ4T9LV
thank you!

Here you are.
when I go to safe mode it does not shows the plugin content in the specific page.

https://ibb.co/9Gbrmry

https://ibb.co/92Y9fdn

Thank you

Same issue here.
Must be a false positive from Avast side.
I can tell you for sure than on January 10th 2022, Avast found the files safe. Now it finds the same files infected.

Dear Moderator, my comment was aggressive?
What about the comment above with “like it or not, WordPress 5…that’s the way it is now.” coming from someone who keeps answering negative reviews?

Your attitude is awful towards millions of people using WordPress.
You haven’t even realized how much economical damage you have caused.
I am done with WordPress. Not that you care. Which is exactly the issue.
You don’t care how your developing impacts millions of sites, because you do not answer to anyone.

Now, delete this as well.

Windows 8 deja vu anyone?

So, it doesn’t matter what we put in the folder field,
you keep trying to download the backup file from inside the wp-content folder.
since you read it from the correct path I guess it must be very easy to make it download from the correct path as well!

Ok I havent tried the new version (thanks again) but I found the problem.
I could not download ab backup if I had set as the backup folder in the domain root directory.
For example,
if I have set as folder this: ../../backup/
It is writing the backup in the right folder but can not read it to download it.
If I have set the folder as: backup/
it is writing inside wp-content/backup/ and can find it to download it.

This didnt happen before the 3.50 update.

I hope I helped.
Cheers!

• This reply was modified 6 years, 10 months ago by Zaffy.
• This reply was modified 6 years, 10 months ago by Zaffy.

@duongcuong96 Nope, all files are in the right path and I can ftp them. I cannot download them using the plugin

@aweissinpsyde
Thank you, but what is this file exactly?
Btw, does the wordpress Memory limit has anything to do with the problem?

“Ops! Unfortunately the file doesn’t exists. May be was deleted?”
I deleted the backups, re-created (no errors in the logs) but I keep getting this.

However today in another site everything went smoothly.
I am trying to understand what makes some sites to work and others not by comparing their settings.
Could the problem be the WP memory limit set at 40M?