Forum Replies Created

Viewing 15 replies - 1 through 15 (of 25 total)
  • Thread Starter JK123

    (@zealoapparel)

    @abhikr781 It’s fixed! Thank you!

    Thread Starter JK123

    (@zealoapparel)

    @abhikr781 Thank you for fixing it. I will wait for the update rather than use the new file so that I can keep my customization settings.

    Thread Starter JK123

    (@zealoapparel)

    Hello,

    Sorry, I don’t know how I missed that before. I just tried it with that copy of the theme and it worked! What does that mean?

    Thread Starter JK123

    (@zealoapparel)

    Unfortunately those options didn’t work.
    I will disable the create an account option again for now, but if you need it switched back on again to investigate it, please let me know. I appreciate your help!

    Thread Starter JK123

    (@zealoapparel)

    Thank you for the suggestions, I will try them now!
    I temporarily disabled the option to create an account at the checkout to remove the hidden “create an account?” password field that was causing the issue, as I was losing sales. I will turn it back on while I investigate it.

    Thread Starter JK123

    (@zealoapparel)

    Hello,

    Thank you for looking into this!

    The steps to replicate it are:
    1) Add anything to the cart
    2) In the cart click “proceed to checkout”
    3) Click “I don’t have an account”
    4) Put anything in the required fields (email box requires valid email format)
    5) Click “next”

    A red box comes up with the message “Some required fields are empty. Please fill the required fields to go to the next step.”

    As far as I can tell, this only happens via the “I don’t have an account” button. A customer reported it to me and I couldn’t replicate the problem until I used an incognito window because I was logged into WordPress so it automatically bypassed the login page for me.

    == Server Environment ==
    	Operating System: Linux
    	Software: LiteSpeed
    	MySQL version: MariaDB Server v10.3.28
    	PHP Version: 7.2.34
    	PHP Max Input Vars: 8000
    	PHP Max Post Size: 512M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.7.2
    	Site URL: https://zealoapparel.com
    	Home URL: https://zealoapparel.com
    	WP Multisite: No
    	Max Upload Size: 512 MB
    	Memory limit: 256M
    	Permalink Structure: /%category%/%postname%/
    	Language: en-US
    	Timezone: Europe/London
    	Admin Email: [email protected]
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: OceanWP Child
    	Version: 1.0
    	Author: Nick
    	Child Theme: Yes
    	Parent Theme Name: OceanWP
    	Parent Theme Version: 2.0.8
    	Parent Theme Author: Nick
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_US
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
    
    == Active Plugins ==
    	Advanced Flat Rate Shipping For WooCommerce
    		Version: 3.9.5
    		Author: theDotstore
    
    	Advanced noCaptcha & invisible Captcha
    		Version: 6.1.5
    		Author: Shamim Hasan
    
    	Advanced Order Export For WooCommerce
    		Version: 3.1.8
    		Author: AlgolPlus
    
    	Blackhole for Bad Bots
    		Version: 3.1
    		Author: Jeff Starr
    
    	Currency Converter Widget
    		Version: 3.0.2
    		Author: Currency.Wiki
    
    	Customer Reviews for WooCommerce
    		Version: 4.14
    		Author: Customer Reviews
    
    	Custom Product Tabs for WooCommerce
    		Version: 1.7.7
    		Author: YIKES, Inc.
    
    	Disable Admin Notices Individually
    		Version: 1.2.6
    		Author: Creative Motion <[email protected]>
    
    	Disable XML-RPC
    		Version: 1.0.1
    		Author: Philip Erb
    
    	Elementor
    		Version: 3.2.3
    		Author: Elementor.com
    
    	Elementor - Header, Footer & Blocks
    		Version: 1.5.9
    		Author: Brainstorm Force, Nikhil Chavan
    
    	Envato Market
    		Version: 2.0.6
    		Author: Envato
    
    	Essential Addons for Elementor
    		Version: 4.6.6
    		Author: WPDeveloper
    
    	Facebook for WooCommerce
    		Version: 2.5.0
    		Author: Facebook
    
    	FiboSearch - AJAX Search for WooCommerce
    		Version: 1.10.0
    		Author: Damian Góra
    
    	GDPR Cookie Consent
    		Version: 2.0.2
    		Author: WebToffee
    
    	Google Analytics Dashboard for WP (GADWP)
    		Version: 6.7.0
    		Author: ExactMetrics
    
    	Health Check & Troubleshooting
    		Version: 1.4.5
    		Author: The www.ads-software.com community
    
    	Kadence WooCommerce Email Designer
    		Version: 1.4.7
    		Author: Kadence WP
    
    	NextMove Lite - Thank You Page for WooCommerce
    		Version: 2.14.1
    		Author: XLPlugins
    
    	Ocean Extra
    		Version: 1.7.5
    		Author: OceanWP
    
    	Ocean Stick Anything
    		Version: 1.0.5
    		Author: OceanWP
    
    	Official MailerLite Sign Up Forms
    		Version: 1.4.9
    		Author: MailerGroup
    
    	Printful Integration for WooCommerce
    		Version: 2.1.22
    		Author: Printful
    
    	Regenerate Thumbnails
    		Version: 3.1.5
    		Author: Alex Mills (Viper007Bond)
    
    	Sassy Social Share
    		Version: 3.3.20
    		Author: Team Heateor
    
    	Simple Banner
    		Version: 2.10.1
    		Author: Ryan Petersen
    
    	Styler for WPForms
    		Version: 2.0.3
    		Author: Sushil Kumar
    
    	TI WooCommerce Wishlist
    		Version: 1.25.5
    		Author: TemplateInvaders
    
    	WooCommerce
    		Version: 5.3.0
    		Author: Automattic
    
    	WooCommerce Blocks
    		Version: 5.1.0
    		Author: Automattic
    
    	WooCommerce Google Analytics Integration
    		Version: 1.5.1
    		Author: WooCommerce
    
    	WooCommerce Multi Currency Premium
    		Version: 2.1.11
    		Author: VillaTheme
    
    	WooCommerce Stripe Gateway
    		Version: 5.2.0
    		Author: WooCommerce
    
    	Woocommerce Table Rate Shipping
    		Version: 2.1.1
    		Author: JEM Plugins
    
    	Wordfence Security
    		Version: 7.5.3
    		Author: Wordfence
    
    	WPForms Lite
    		Version: 1.6.7
    		Author: WPForms
    
    == Must-Use Plugins ==
    	Health Check Troubleshooting Mode
    		Version: 1.7.0
    		Author: 
    
    == Elementor - Compatibility Tag ==
    	
    	Elementor - Header, Footer & Blocks: compatible
    	Essential Addons for Elementor: compatible
    
    == Elements Usage ==
    	
    	footer : 0
    		heading : 4
    		icon-list : 2
    		nav-menu : 3
    		shortcode : 1
    		social-icons : 1
    		text-editor : 1
    		theme-site-logo : 1
    		wp-widget-wmc_widget : 1
    	header : 0
    		icon-list : 3
    		nav-menu : 2
    		search-form : 4
    		theme-site-logo : 4
    		woocommerce-menu-cart : 4
    		wp-widget-widget_top_wishlist : 3
    		wp-widget-wmc_widget : 3
    	page : 7
    		divider : 3
    		eael-data-table : 1
    		heading : 18
    		html : 3
    		icon : 4
    		icon-box : 6
    		icon-list : 14
    		image : 1
    		nav-menu : 11
    		search-form : 2
    		shortcode : 3
    		social-icons : 3
    		text-editor : 19
    		theme-site-logo : 8
    		woocommerce-menu-cart : 5
    		wp-widget-dgwt_wcas_ajax_search : 3
    		wp-widget-widget_top_wishlist : 5
    		wp-widget-wmc_widget : 4
    	section : 4
    		accordion : 1
    		button : 2
    		divider : 1
    		heading : 1
    		nav-menu : 1
    		search-form : 1
    		text-editor : 1
    		theme-site-logo : 1
    		woocommerce-menu-cart : 1
    	wp-post : 0
    		accordion : 2
    		button : 9
    		divider : 5
    		heading : 21
    		hfe-cart : 3
    		html : 1
    		icon-box : 6
    		icon-list : 9
    		image : 3
    		image-box : 5
    		navigation-menu : 12
    		shortcode : 5
    		social-icons : 3
    		spacer : 11
    		text-editor : 29
    		wp-widget-dgwt_wcas_ajax_search : 3
    		wp-widget-widget_top_wishlist : 3
    		wp-widget-wmc_widget : 2
    		wp-widget-woocommerce_recently_viewed_products : 1
    		wp-widget-wpforms-widget : 1
    	wp-page : 18
    		text-editor : 3
    
    == Log ==
    	
    Log: showing 20 of 432020-09-23 19:00:11 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.9',
      'to' => '3.0.10',
    )]
    2020-09-30 19:00:14 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.10',
      'to' => '3.0.11',
    )]
    2020-10-20 19:00:09 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.11',
      'to' => '3.0.12',
    )]
    2020-11-04 18:00:09 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.12',
      'to' => '3.0.13',
    )]
    2020-11-25 18:00:09 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.13',
      'to' => '3.0.14',
    )]
    2020-11-25 18:00:10 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.13',
      'to' => '3.0.14',
    )]
    2020-12-21 16:00:37 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.14',
      'to' => '3.0.15',
    )]
    2021-01-06 18:00:12 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.15',
      'to' => '3.0.16',
    )]
    2021-01-26 18:00:17 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.0.16',
      'to' => '3.1.0',
    )]
    2021-01-31 18:00:18 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.0',
      'to' => '3.1.1',
    )]
    2021-03-02 18:00:23 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.1',
      'to' => '3.1.2',
    )]
    2021-03-03 18:00:29 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.2',
      'to' => '3.1.3',
    )]
    2021-03-10 18:00:21 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.3',
      'to' => '3.1.4',
    )]
    2021-04-22 19:04:46 [info] elementor::elementor_updater Started 
    2021-04-22 19:04:46 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Start  
    2021-04-22 19:04:46 [info] Elementor/Upgrades - _v_3_2_0_migrate_breakpoints_to_new_system Finished 
    2021-04-22 19:04:46 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.4',
      'to' => '3.2.1',
    )]
    2021-04-22 19:04:46 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.1.4',
      'to' => '3.2.1',
    )]
    2021-04-26 16:01:07 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.1',
      'to' => '3.2.2',
    )]
    2021-05-05 07:00:54 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.2',
      'to' => '3.2.3',
    )]
    Thread Starter JK123

    (@zealoapparel)

    Hello!

    Thank you for your reply! I couldn’t reply until now because I updated a different plugin and it caused my website to go down so I’ve been restoring a backup.

    Here is the page where it happens: https://zealoapparel.com/cart/

    Everything is up to date. How should I attach the report?

    Thanks!

    Thread Starter JK123

    (@zealoapparel)

    Hi!

    Thank you for your reply.
    I’m using the premium version.
    This is what I get:
    https://prnt.sc/pzev0g
    https://prnt.sc/pzevi9

    Thread Starter JK123

    (@zealoapparel)

    I’ve deactivated all plugins one by one and the website is still messed up. But it still could be something else at this stage.
    I just don’t know why the Multi Currency update won’t install.

    JK123

    (@zealoapparel)

    Same for me but with OceanWP

    JK123

    (@zealoapparel)

    Hi,

    How did you resolve this?

    Thanks,

    Josie

    Thread Starter JK123

    (@zealoapparel)

    Ok, thanks!

    Thread Starter JK123

    (@zealoapparel)

    Oh, so sorry! I didn’t know there were different ones.

    Thread Starter JK123

    (@zealoapparel)

    I have the WooCommerce Stripe Gateway plugin and the WooCommerce plugin.

    I have no idea where that function came from I’m afraid, but if it’s not associated with Stripe I’ll look into it elsewhere.

    Thread Starter JK123

    (@zealoapparel)

    Sure, removing this code from functions.php makes the order go through as normal.

    
    // Set cookie for new users
    add_action( 'init', 'set_newuser_cookie'); // Run when WordPress loads
    function set_newuser_cookie() {
    	
    	$cookie_value = $_SERVER["HTTP_REFERER"]; // Get URL the user came to your site for
    	
    	if ( !is_admin() && !isset($_COOKIE['origin'])) { // If not an admin or if cookie doesn't exist already
    		setcookie( 'origin', $cookie_value, time()+3600*24*30, COOKIEPATH, COOKIE_DOMAIN, false); // Set cookie for 30 days
    	}
    }
    // Check cookie when order made and add to order
    add_action('woocommerce_checkout_update_order_meta', 'add_referral_meta'); // Run when an order is made in WooCommerce
    function add_referral_meta( $order_id, $posted ){
    	$ref_url = $_COOKIE['origin']; // Get the cookie
        update_post_meta( $order_id, 'referrer', $ref_url ); // Add to order meta
    }
Viewing 15 replies - 1 through 15 (of 25 total)