Hello Matthias,
I received your response, thank you. We’ve been tracking the plugin behaviour since Elementor update, and it has not being sending any more weird signals so far. Apparently, there had been bugs, and they were fixed with the latest update.
However, the lack of any communication from your team’s side for 3 days in a row, the fact that no one answered any of our emails right until the point we wrote a negative review – it’s all still very disappointing. I understand that there might be different circumstances but the way you’ve been treating us is not something that deserves a 5-star rating. Hope you understand.