zhalls

Hi Tara,

Correct, it’s not a free Theme. And now that I’ve narrowed the issue down to being Divi related, I’ll ask them directly.

This all aside however, do you have any information to share on the subject of what happens when a Theme disables access to the WP dashboard? Surely this problem has come up before with other themes, right? Have you ever heard of any similar situations coming up?

Thanks.

Thanks for such a prompt reply!

Current Status:
Can’t use web interface pages such as dashboard, used FTP.
Disabled plugins via FTP, no change.
Disabled the Divi Theme folder via FTP … bingo.

Attempt to fix:
Backed up everything, deleted the Divi theme folder.
Reinstalled the theme with a fresh installation..
Problem returns.

Conclusion?:
Newest Divi is not compatible with latest wordpress? Can’t possibly be that– or else surely many others who updated their Divi would have experienced similar issues. Not sure what to do at this point, other than reverting back to an earlier version of Divi in order to see if more information develops. The weird thing is, the site works fine, the public can view and interact with it as normal, I just cant use any dashboard/admin pages.

What do you think about this situation?