Zionbuilder

Hi there,

I am sorry to see you had problems with our plugin. We are not aware of such issues and we will like to investigate this. Would it be possible to contact our support team at https://zionbuilder.io/contact/ so we can investigate?

Thank you,
Stefan

Hi there,

Can you try to disable your plugins one by one and check for a plugin compatibility problem? Is this the only place where you cannot upload images?

• This reply was modified 3 years, 7 months ago by Zionbuilder.

Hi there,

Thank you for reporting this. Our plugin, like many other popular plugins is using a library created by the WooCommerce team in order to perform various actions. It seems that on your website, a critical database table is missing.

The rankMath team created a simple plugin that should rectify this problem and instructions can be seen here https://rankmath.com/kb/fatal-error-after-1-0-49-update/

Please follow these instructions and let me know if you encounter any more problems.

Best regards,
Stefan

Hi,

Thank you for your review! Please don’t forget that we accept feature requests that can be opened from https://github.com/zionbuilder/zionbuilder/issues/new/choose

Best regards,
Stefan

Hi!

Thanks for recommending our builder!

I noticed you’ve joined the discussion on Github. Thank you for this!

Best regards,
Stefan

Hi,

This line tells me that the FTP File system is used instead of Direct file system WP_Filesystem_FTPext->get_contents

As mentioned above, please make sure you have correct permissions for your file and folders. You can read more about permissions here https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/

Unfortunately, this being on a local pc we cannot investigate further than looking at the error you provided.

As a note, can you try to install the plugin directly from WordPress directory by navigating to Admin > Plugins > Add new > Search for Zion Builder and install it from there?

Please let me know if it worked.

Best regards,
Stefan

Hi,

Thank you for taking the time to report this. From the error you’ve posted, it seems that your server doesn’t have proper permissions and the FTP File system is used. I have opened an internal ticket for this so we can resolve this.

In order to bypass the error, please make sure that proper file/folder permissions are set and WordPress can write files on your server in plugins and wp-content folders.

Best regards,
Stefan

hi there,

Thank you for reporting this. I have forwarded this to our design team for a solution.

Best regards,
Stefan

Hi there,

Thank you for reporting this problem. I have opened a ticket for this and can be viewed at https://github.com/zionbuilder/zionbuilder/issues/280

Best regards,
Stefan

Hi,

Thank you for your valuable input regarding this. i have opened an internal RFC ticket for this feature https://github.com/zionbuilder/zionbuilder/issues/279

You can follow the status of this implementation on our Github page.

Best regards,
Stefan

Hi,

Thank you for contacting us about this. This is actually on our to-do list and it will probably be available in an update in Januarry.

For any feature request, you may also open tickets at https://github.com/zionbuilder/zionbuilder/issues

Best regards,
Stefan

Hi there,

Thank you for contacting us. I have opened a bug ticket so we can investigate and easy follow up on this.

https://github.com/zionbuilder/zionbuilder/issues/278

Best regards,
Stefan