ziwotop

Great theme, just a couple of small issues.

This archive posts doesn’t work for me, no matter which month I choose the page never loads.

https://www.gjot.uk/2018/04/

• This reply was modified 6 years, 1 month ago by ziwotop.

For the record of anyone who cares to know what the problem is >>
“Either Awesome Support or WooCommerce is missing. Both are needed for this plugin to work!” is the error at the top of the admin page. in 8 hours, the time “awesome support – not a great name in this case” took to reply [ moderator note: recommendation for other plugin redacted. That’s not what the reviews are for ]

To Nigel,
I appreciate your offer, however I was merely trying to help you bug fix, as a developer myself I know what that’s like, but my expected outcome was for a refund. As you’ve stated you wouldn’t give a refund if you then fixed the bug I am therefore not willing to help.

Get some sleep, don’t take things so personally, it’s support, people will always be more frustrated when they contact you, it’s just a fact, and sometimes you should trust people, no matter what you past experiences taught you, judging people can be a bad thing.

I 100% have not got the purchased product, Awesome support for woocommerce, installed on any website I manage, I wouldn’t use software I have not paid for and is not free.

I’m sorry I lost my cool with you, I was wrong to do so.

Thanks

• This reply was modified 7 years, 11 months ago by ziwotop.

Idiot is not foul language, it’s a word used when someone is acting in a manner that’s seems stupid or ignorant. So it perfectly describes your support, you ignored my request for a refund & you treated me like I was a Pita instead of a paying customer who informed you that your product has bugs. It’s just a shame you’ve put more effort into being defensive and trying to make out I’m a thief rather than helping me.

• This reply was modified 7 years, 11 months ago by ziwotop.
• This reply was modified 7 years, 11 months ago by ziwotop.

So you think acusing me of trying to use your software for free is good support? You’ve been abusive, accusatory and defensive rather than what support should be which is to help the customer who bought your product and had a fault with it that you couldn’t fix so you blocked the support ticket.

I have a similar error during activation.

Parse error: syntax error, unexpected T_STRING in /var/sites/i/invoice.mydomain.co.uk/public_html/wp-content/plugins/wp-invoice/wp-invoice.php on line 40

Running php 5.4

John

it was is.gd I was using.

I found an easy way around this, just take off the URL shortener and it works fine.