Zoho Mail

Greetings from Zoho Mail Team!

Appreciated, if you could check whether any other plugins which are present in WordPress are overwriting the ‘wp_mail’ functionality by disabling them all and only using the Zoho Mail WordPress plugin.`

If the issue persists, drop an email to support(AT)zohomail(DOT)com for further analysis & assistance.

Regards,
Gopinath.D

@mtalijan,

We apologize for any inconvenience caused.

We would like to inform you that the issue you reported has been addressed and fixed in the latest ZeptoMail v2.2.2 update. So, please try to download the latest version and check.

For any further queries or assistance, drop an email to support(AT)zohomail(DOT)com.

Regards,
Gopinath.D

Hello Mark,

We apologize for any inconvenience this might have caused.

Our backend team had fixed this issue in our recent update. Kindly checking, monitor and write to us at support [at] zeptomail [dot] com if you are still facing any issue. We will be happy to assist further.

Regards,
ZeptoMail team

Hello Mark,

We appreciate the time you spent and thanks for sharing this with us. We will forward this to our backend team to better handle the errors in the future.?

Kindly bear with us till then. 

Regards,
ZeptoMail team

@alexclassroom

Greetings from Zoho Mail Team!

We appreciate your willingness to help. However, please be informed that we are already aware of this and actively working to support the I18N in the plugin in our future updates.?

For any further queries or assistance, drop an email to support(AT)zohomail(DOT)com.

Regards,
Gopinath.D

Hey there,

Glad and happy to hear the feedback from you. We would like to thank you for taking the time to share this.

Regards,
Zoho ZeptoMail

Hey there,

Thanks for your patience.

We are excited to announce that the dynamic from address is now supported however, please be informed that the domain name should match the default address.

Kindly check and feel free to reach us at support [at] zeptomail [dot] com for any query/ feedback.

Regards,
Zoho ZeptoMail team

Apologies for the delayed response and thanks for bringing this up!

We already have this feature in our roadmap however, we can’t give you the exact timeline of when it will be ready.

We will make sure to communicate it to you as soon as we have news regarding the feature. Kindly bear with us till then.

Regards,
Zoho ZeptoMail
?

Greetings from Zoho Mail Team!

Appreciated, if you could check whether any other plugins which are present in WordPress are overwriting the ‘wp_mail’ functionality by disabling them all and only using the Zoho Mail WordPress plugin.`

If the issue persists, drop an email to support(AT)zohomail(DOT)com for further analysis & assistance.

Regards,
Gopinath.D

@bayarkhuu1,

Greetings from Zoho Mail Team!

Appreciated, if you could check whether any other plugins which are present in WordPress are overwriting the ‘wp_mail’ functionality by disabling them all and only using the Zoho Mail WordPress plugin.`

If the issue persists, drop an email to support(AT)zohomail(DOT)com for further analysis & assistance.

Regards,
Gopinath.D

@sweetsworld

Greetings from Zoho Mail Support!

In general, the “Invalid From Address” error message will be thrown when the email account for which the Client ID and Client Secret generated differs from the From Address that has been provided on the plugin configuration page.

So, please make sure to enter the From Address as the same for which you are generating the Client ID and Secret.

If the issue persists, share a screenshot of the configuration page in an email to support(AT)zohomail(DOT)com for further analysis.

Regards,
Gopinath.D

• This reply was modified 2 years, 5 months ago by Zoho Mail.

@moserlx

Greetings from Zoho Mail support!

This error usually occurs when the From email address is not added as an alias in the account you used for generating the client id and client secret. Please cross check and try to configure again.

If the issue persists, share a screenshot of the configuration page in an email to support(AT)zohomail(DOT)com for further analysis.

Regards,
Favin

Hi Amir,

Yes! It is the intended behaviour. When a plugin is inactive, we will not preserve the data.

If you have any other queries, drop an email to support(AT)zohomai(DOT)com.

Regards,
Favin

Hi Gaurav,

Thank you for taking the time to leave us such a great compliment. You just made our day!

Regards,
ZeptoMail Team

@brock0124

We apologize for the inconvenience caused. Please let us know your Zoho email address or user id number in an email to support(AT)zohomail(DOT)com so that we can check our logs and assist you further.

Looking forward to your response.

Regards,
Favin