zookri

Hi Emily,

Thanks for your response and for escalating the concern to your developers. I appreciate your offer to investigate further.

However, in the week since I reported this issue, I’ve found an alternative solution that better meets my needs. As a result, I’ve made the decision to remove JetPack Protect from the dozen or so websites where it was previously running.

Thanks,
Will

Thanks for you suggestions but no, the site’s not been updated. The server (a managed vps) does have other sites using other versions of php so removing older versions isn’t an option.

Moving onto the pre-order processing only appearing for those using ApplePay, have you seen similar behaviour before and do you have any suggestions?

No, just running PHP8. These are the server specs:

Server architecture: Linux 4.18.0-477.27.1.el8_8.x86_64 x86_64
Web server: LiteSpeed
PHP version: 8.0.30 (Supports 64bit values)
PHP SAPI: litespeed
PHP max input variables: 1000
PHP time limit: 30
PHP memory limit: 512M

And here's part of the debug.log:



[25-Feb-2024 07:00:12 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.33. in /public_html/wp-content/plugins/pre-orders-for-woocommerce/vendor/composer/platform_check.php on line 24
[25-Feb-2024 07:00:13 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.33. in /public_html/wp-content/plugins/pre-orders-for-woocommerce/vendor/composer/platform_check.php on line 24
[25-Feb-2024 07:00:14 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.33. in /public_html/wp-content/plugins/pre-orders-for-woocommerce/vendor/composer/platform_check.php on line 24
[25-Feb-2024 22:25:07 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
[25-Feb-2024 22:25:07 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 6.3.
[25-Feb-2024 22:25:12 UTC] The Automattic\WooCommerce\Admin\API\Options::update_options function is deprecated since version 6.3.
[25-Feb-2024 22:25:12 UTC] The Automattic\WooCommerce\Admin\API\Options::update_options function is deprecated since version 6.3.
[25-Feb-2024 22:25:12 UTC] The Automattic\WooCommerce\Admin\API\Options::update_options function is deprecated since version 6.3.
[25-Feb-2024 22:25:12 UTC] The Automattic\WooCommerce\Admin\API\Options::update_options function is deprecated since version 6.3.
[26-Feb-2024 01:49:54 UTC] Cron reschedule event error for hook: litespeed_task_ucss, Error code: could_not_set, Error message: The cron event list could not be saved., Data: {"schedule":"litespeed_filter","args":[],"interval":60}
[26-Feb-2024 05:06:17 UTC] Cron reschedule event error for hook: action_scheduler_run_queue, Error code: could_not_set, Error message: The cron event list could not be saved., Data: {"schedule":"every_minute","args":["WP Cron"],"interval":60}
[26-Feb-2024 07:00:13 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.33. in /public_html/wp-content/plugins/pre-orders-for-woocommerce/vendor/composer/platform_check.php on line 24
[26-Feb-2024 07:00:14 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.33. in /public_html/wp-content/plugins/pre-orders-for-woocommerce/vendor/composer/platform_check.php on line 24
[26-Feb-2024 07:00:15 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.33. in /public_html/wp-content/plugins/pre-orders-for-woocommerce/vendor/composer/platform_check.php on line 24

Thanks Wayne.

Your reply got me to do some debugging on phpmailer only to find it was a problem on my mail server side. Once I sorted that out, I’m happy to confirm I’ve now got my SMTP mail running alongside Postie. There is no conflict.

Thanks – email coming over…

Thanks. Happy to provide login details to staging server. Can I email you details?

I’ve just seen since this is a commercial product, I need to direct this query through the SproutInvoices website…

Thanks Scott, that’s very helpful. Sadly too late for my current project but at least I’ve got a route now should I need to do this again…

Have a great New Year,

Will

That’s a good point. I haven’t got onto that but I was hoping I might be able to do something with a prevent hotlinking addition to the .htaccess. I’ve seen in the past that you’re able to set up a uri condition a bit like…

RewriteCond %{REQUEST_URI} ^/MyFilePrefix-(.*)\.pdf

You’re going to tell me this isn’t going to work aren’t you! ??

Cheers,
Will

Thanks for the info (aka bad news) Jory. I’m going to try and keep the downloads hooked into pods since a) there’s a lot of them and b) it’s all working really nicely.

I’m broadly thinking of creating a ‘members download’ table which gets updated each time a file’s downloaded. Not entirely sure how to do this but I’ll give it a go…

Cheers,
Will