Zorem

Hi @shanrocks666, For support with the TrackShip, please login to your account on TrackShip and contact the support team.
Thanks.

Please contact TrackShip support on their?website

Hi @famibuy, We apologize for the inconvenience. We’ve identified the issue you encountered when updating to version 1.7.3, and I want to assure you that we’ve released a fix in the latest version, 1.7.4. Kindly update your plugin to the newest version, and this problem should be resolved.

• This reply was modified 10 months, 3 weeks ago by Zorem.

Hello Vahan,

The updated version of Advance Shipment Tracking PRO (V4.1) has been released with fixes. if you require assistance regarding AST PRO, please reach out to us at zorem.com

Thank you.

Hi @ideagomedia,

I wanted to clarify that the CSV Upload Restrictions feature you’re trying to use is only available in the Country Based Restriction for WooCommerce PRO version.

The documentation you’ve referenced is also for the PRO version.

This feature is not included in the free version of our plugin. To use CSV Upload Restrictions and access other advanced features, upgrading to CBR PRO is required.

Best regards, Gaurav

Hi @anna5778

AST gets the shipping carriers list and the carrier details from TrackShip

You can open a request to add shipping carriers on TrackShip’s suggested carrier board here, please provide all this info when you submit your request.

We are working on a new shipping carriers list UI, however, we only haver the option to select which carrier tio enable on the list and not the default one, in the AST PRO version we implemented auto-detection of the carrier based on the tracking info when adding tracking to orders in the admin.

Hi @webfantastic

1. You can rename the “Completed” order status label to “Shipped”
2. When you add tracking info to an order, it’s either partially shipped. or shipped.

Please contact TrackShip support on their website

Please contact TrackShip support on their website

Hi jlstysis,

The integration with PirateShip is done with the shipment Tracking plugin, AST PRO comes with the integration with Pirate Ship, and when they update the tracking info in the order notes, AST PRO grabs the info into the shipment tracking meta and fulfill the order. You can explore AST Pro and the Pirate Ship integration?here. For setup guidance, refer to their?documentation.

For support with the TrackShip, please login to your account on TrackShip and contact the support team.

Thanks.

Please contact TrackShip support on their?website

Please contact TrackShip support on their website

Please contact TrackShip support on their website

Dear @ismartpink, your review was removed due to inappropriate language and calling us names. Now, you left another bed review. Do you really think that you’ll get support? You can keep your review

• This reply was modified 1 year, 6 months ago by Zorem.