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Forum Replies Created
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Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Totals Change to ZeroHi @lotusms,
We checked this but we can’t replicate any issue with this.
Maybe you have a conflict with another plugin. Please deactivate all other plugins except AST and WooCommerce and check again.
ThanksHi @densitysk,
We are already compatible with Woocommerce High-Performance order storage (COT) functionality.
We just need to declare it in the plugin. You can use our plugin with HPOS.
ThanksHi @bigrat95,
You need to exclude our cookie from the WP Engine Cache plugin. Can you exclude the cookie country and check this issue again?
And let me know if you need more help.
Thanks ??Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Sync order tracking DsersHi @vincentcde,
You will need to upgrade to AST PRO to map the shipping provider name from CAINIAO_STANDARD to CAINIAO.
ThanksForum: Plugins
In reply to: [Country Based Restrictions for WooCommerce] Litespeed Cache CompatibilityHi @industrialtex,
Can you share screenshots of plugin settings and share restricted product links? so, we can figure out the issue.
Thanks ??Hi @lyndon777,
You need to add the below CSS to change the text color of the information text in style.css in the theme folder..woocommerce-view-order .wclp_mail_address * { color: #333!important; }Let me know if you need further assistance.
Thanks ??Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Tracking on completed orderYes, You will need to use the WC Hook component and select the “woocommerce_email_before_order_table” hook to add the tracking information in completed order status emails.
Forum: Plugins
In reply to: [Country Based Restrictions for WooCommerce] Litespeed Cache CompatibilityHI @industrialtex,
You need to exclude our cookie from the Litespeed Cache plugin. Can you exclude the cookie country and check this issue again?
And let me know if you need more help.
Thanks ??Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] J&T MEXICO porfacorHi @desarrollo04,
Sure, you can use our features board to Suggest a Shipping Provider and you’ll get an email notification once there is an update about your request.
ThanksHi @jgh66g,
You can use our REST API to add tracking information to WooCommerce orders from your APP.
Please check this documentation for SHipment Tracking API.
ThanksForum: Plugins
In reply to: [Sales Report Email for WooCommerce] Customizer not loadingHi @alexandreb3,
we can’t replicate this issue. try to deactivate all other plugins except the SRE and WOoCoomerce and check it again.
Thanks ??Hi @jgh66g,
Which APP do you use for shipping?
ThanksHi @slowloris,
Can you please share the old and new tracking page URL?
ThanksForum: Plugins
In reply to: [Advanced Local Pickup for WooCommerce] Email content doesn’t accept coding.Hi @carolbeck,
We fixed the issue and will be released it in the next version.
Thanks ??Forum: Plugins
In reply to: [Advanced Shipment Tracking for WooCommerce] Croatian Post – new urlHi @gregorb-1,
We updated the tracking URL of Croatia Post to AST’s shipping providers list, please sync the shipping providers list to update the information on your store.
To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.
You can read more about Sync providers on our documentation
Thanks