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Hi @narenvg,

We updated The Professional Couriers tracking URL on our default shipping provider list. Please sync the shipping providers list to update the information on your store.

To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.

You can read more about Sync providers in our documentation.

If you like the plugin and our support, please be kind and review the plugin ??

Thanks

Hi @qtwrk,
You can set the default shipping provider using the AST PRO.
Thanks

Hi @francoiswhittle,
You can check our documentation for setup the plugin and settings guide.
Thanks

Hi @vellociao1973,

We already have Inter Rapidisimo on our default shipping provider list. Please sync the shipping providers list to update the information on your store.

To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.

You can read more about Sync providers in our documentation.

Thanks

Hi @gsgjaime,
We can’t replicate any issue. please go to WooCommerce > Local Pickup > Pickup location and add location details and save it. After doing this check the error again.
And let me know if you need more help.

Hi @luxuryd22,

We updated the Olva Courier tracking URL on our default shipping provider list. Please sync the shipping providers list to update the information on your store.

To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.

You can read more about Sync providers in our documentation.

If you like the plugin and our support, please be kind and review the plugin ??

Thanks

Hi @georgstadler,
You should use the exact shipping provider name in the shipping providers list for the CSV file.
Thanks

We have a Cainiao as a shipping provider, you can use it.

Hi @equilibriowebsite,

We updated the DPD South Africa tracking URL on our default shipping provider list. Please sync the shipping providers list to update the information on your store.

To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.

You can read more about Sync providers in our documentation.

If you like the plugin and our support, please be kind and review the plugin ??

Thanks

Hi @notion9,
Can you please check the browser console is there any jQuery error in it?
Thanks

Hi @simonavshalom,
It will take around 2 minutes to update the information.
Thanks

Hi @wr200m,
We have the Cainiao shipping provider in our default shipping provider list.
Do you use any plugins for Aliexpress dropshipping?
Thanks

Hi @webiento,

We added the GLS Slovakia to our default shipping provider list. Please sync the shipping providers list to update the information on your store.

To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.

You can read more about Sync providers in our documentation.

If you like the plugin and our support, please be kind and review the plugin ??

Thanks

Hi @simonavshalom,
Can you please share the shipment tracking page URL where it says “Tracking information is not available, please try again later.”.
Thanks

Hi @daveh0,

AST Free is compatible with Email Template Customizer for WooCommerce. You need to add the WC Hook component to the completed email template in order to add a tracking widget to the completed email.

Thanks