Zorem

Hi @bigrat95,
Can you share screenshots of the Catalog Visibility settings from Plugin setting?

Thanks ??

Hi @kroto,

Please synch the shipping provider list and check again.

To sync your providers list, click on the sync providers list from the top right option in the shipping providers list, this will open the sync popup.

Please check this documentation for more details.

Thanks

Hi @kamzflo,
In the next version, we will add missing spaces to a translated string. You can also add the missing space from the LOCO translate settings.
Advance Local Pickup PRO also offers multi-hour options per day. So, you can look at the all features and purchase them.

Thanks ??

Hi @reddytiago,

Sure, you can use our features board to?Suggest a Shipping Provider?and you’ll get an email notification once there is an update about your request.

Thanks

I don’t see any issue with the new URL – https://dtdc.com/tracking?trackid=W60662452

Hi @lolovinvo,

We can’t change the tracking link to https://www.hfd.co.il/%d7%90%d7%99%d7%aa%d7%95%d7%a8-%d7%97%d7%91%d7%99%d7%9c%d7%94/ so we change it to https://www.hfd.co.il, please sync the shipping providers list to update the information on your store.

To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.

You can read more about Sync providers on our documentation

Thanks,

Hi @anayadesignerstudio,

We updated the tracking URL of DTDC to AST’s shipping providers list, please sync the shipping providers list to update the information on your store.

To sync the provider’s list, navigate to WooCommerce > Shipment Tracking > Shipping Providers, and from the top-right drop-down menu, click on Sync Providers.

You can read more about Sync providers on our?documentation

Thanks,

Hi @oscash,

We will check the conflict with Kadence Email Customizer in the next version of the plugin and fix issue.

Thanks

Hi @clebersleite,

Please save your permalink settings and check again.

To save the permalink navigate to Settings > Permalinks and click on Save changes and check again.

Thanks

Hi @maydayinternet,

we checked this on our development store but we can’t replicate any issue on our store.

Maybe you have a conflict with another plugin. Try to deactivate all other plugins except the AST and WooCommerce and check again.

Thanks

Hi @webmaze,
You need to add a WC hook before ordering the item table in the processing email. you can see it in the screenshot link.

Thanks ??

Hi @drachires,
Can you share screenshots of the issues and error logs?
Thanks ??

Hi @godersi,

Sure, you can use our features board to?Suggest a Shipping Provider?and you’ll get an email notification once there is an update about your request.

Thanks

@comyu ,
You can send all categories of sales reports in email by Sales Report Email PRO plugin. Please check the PRO features list.

Thanks ??

• This reply was modified 2 years, 1 month ago by Zorem.

Orders is not in trash. Order status is not available so orders is not dislayed.

In your database open the wp_options table and find the “wc_ast_status_updated_tracking” option in this table and change the value to 1 and check the Fulfillment WorkFlow section in the AST Settings.