Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @speedrider Can you try to firstly reset Site Kit (Site Kit > Settings > Admin Settings > Reset Site Kit) before then deleting the plugin in full. After doing so please install and setup once more, using a Chrome browser incognito window.

    If the issue remains please inform me of the following:
    – Your Site Health information
    – Your current web hosting provider

    You can also keep track of the following GitHub issue, which seems similar to the issue you are encountering.
    https://github.com/google/site-kit-wp/issues/1114

    Thread Starter speedrider

    (@speedrider)

    @jamesosborne thanks for a fast reply.

    1. Done reset Google Site Kit
    2. Done deactivate, delete, reinstall and activating Google Site kit
    3. It was a succesful at verifying my Google account at first, but when I click again on my Google Site Kit dashboard, the re-authenticating process start all over again.

    – Web Hosting: Personal Webhosting
    – Site Health

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: en_US
    user_language: en_US
    timezone: +08:00
    permalink: /%postname%/
    https_status: true
    user_registration: 1
    default_comment_status: open
    multisite: false
    user_count: 142
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/speed/public_html/blog
    wordpress_size: 50.67 MB (53127911 bytes)
    uploads_path: /home/speed/public_html/blog/wp-content/uploads
    uploads_size: 863.93 MB (905901296 bytes)
    themes_path: /home/speed/public_html/blog/wp-content/themes
    themes_size: 5.24 MB (5497179 bytes)
    plugins_path: /home/speed/public_html/blog/wp-content/plugins
    plugins_size: 72.04 MB (75540541 bytes)
    database_size: 103.83 MB (108878795 bytes)
    total_size: 1.07 GB (1148945722 bytes)
    
    ### wp-active-theme ###
    
    name: Activello (activello)
    version: 1.4.1
    author: Colorlib
    author_website: https://colorlib.com
    parent_theme: none
    theme_features: menus, post-thumbnails, automatic-feed-links, post-formats, custom-background, html5, custom-logo, title-tag, infinite-scroll, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
    theme_path: /home/speed/public_html/blog/wp-content/themes/activello
    
    ### wp-plugins-active (33) ###
    
    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    All In One SEO Pack: version: 3.3.5, author: Michael Torbert
    Ambrosite Next/Previous Page Link Plus: version: 1.1, author: J. Michael Ambrosio
    Blogger Importer: version: 0.9, author: wordpressdotorg
    Clean Archives Reloaded: version: 3.2.0, author: Viper007Bond
    CommentLuv: version: 3.0.4, author: Elegant Digital Solutions
    Enjoy Plugin for Instagram: version: 4.0.7, author: Mediabeta Srl
    Facebook Comments for WordPress: version: 3.1.3, author: we8u
    Facebook Page Promoter Lightbox: version: 4.1.4, author: Arevico
    Facebook Video Embed: version: 1.0.2, author: Irfan Ansari
    Faster Image Insert: version: 2.4.1, author: David Frank
    Feedburner Circulation: version: 1.2, author: Derek Herman
    Follow Button for FeedBurner: version: 1.1, author: TheAdityaJain
    Force Regenerate Thumbnails: version: 2.0.6, author: Pedro Elsner
    Get Recent Comments: version: 2.0.6, author: Krischan Jodies
    Google Analytics for WordPress by MonsterInsights: version: 7.10.4, author: MonsterInsights
    Image Watermark: version: 1.6.6, author: dFactory
    Insert Headers and Footers: version: 1.4.4, author: WPBeginner
    Jetpack by WordPress.com: version: 8.2, author: Automattic
    Really Simple CAPTCHA: version: 2.0.2, author: Takayuki Miyoshi
    Really Simple SSL: version: 3.2.9, author: Rogier Lankhorst, Mark Wolters
    Site Kit by Google: version: 1.3.1, author: Google
    SiteTree: version: 2.1, author: Luigi Cavalieri
    Widget Importer & Exporter: version: 1.5.5, author: ChurchThemes.com
    WordPress Importer: version: 0.6.4, author: wordpressdotorg
    WordPress Popular Posts: version: 5.0.2, author: Hector Cabrera
    WordPress Related Posts: version: 3.6.4, author: Sovrn, zemanta
    WP-PageNavi: version: 2.93.1, author: Lester 'GaMerZ' Chan
    WPForms Lite: version: 1.5.8.2, author: WPForms
    WP Latest Post Blogroll: version: 1.0, author: LizzyFin
    Wp Pagenavi Style: version: 1.4, author: Neel
    WP Social Blogroll: version: 1.5.9.2, author: Jan Weinschenker
    WPtouch Mobile Plugin: version: 4.3.37, author: WPtouch
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-1062.9.1.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.2.27 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 2M
    php_post_max_size: 8M
    curl_version: 7.67.0 OpenSSL/1.1.1d
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.29
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/speed/public_html/blog/wp-content
    WP_PLUGIN_DIR: /home/speed/public_html/blog/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### jetpack ###
    
    site_id: 61230502
    ssl_cert: No
    time_diff: undefined
    version_option: 8.2:1581918844
    old_version: 8.0:1576983000
    public: Public
    master_user: #1 speedrider ([email protected])
    current_user: #1 speedrider ([email protected])
    tokens_set: Blog User
    blog_token: z!nKDW$Oo62d&D4Cflqev1EkKhXg2v2%
    user_token: izLSsf1NQ$p^TvbUx3tKfMuVN3NKnk*V
    version: 8.2
    jp_plugin_dir: /home/speed/public_html/blog/wp-content/plugins/jetpack/
    plan: free
    HTTP_HOST: www.speedrider.org
    SERVER_PORT: 443
    HTTPS: on
    REMOTE_ADDR: 113.210.202.7
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/www.speedrider.org","siteurl":"https:\/\/www.speedrider.org\/blog","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### 0 ###
    
    version: 1.5.8.2
    license: undefined
    lite: Aug 22, 2019 @ 2:24pm
    db_tables: Not found
    total_forms: 2
    total_entries: undefined
    
    

    I had this problem with authentication and it was solved after I unchecked Filter long URL’s from Ithemes security plugin

    I had a similar issue with / callback…
    I have tried the solution above which seems to have worked for now.
    Disabling the “Filter long URL’s” from “Ithemes security plugin”.
    Certainly hope I do not need to disable any other features!

    Plugin Support James Osborne

    (@jamesosborne)

    @speedrider We may need to perform additional troubleshooting steps if your site is continuously asked to reauthenticate.

    Can you inform me of the following:
    – Do you have any other WordPress sites on the same hosting platform which you can cheek setup from?
    – Can you share your site address details? You’ve already mentioned your “Blog” address is speedrider.org/blog, I assume that’s your “WordPress Address (URL)”?

    Thread Starter speedrider

    (@speedrider)

    @jamesosborne

    Yes, speedrider.org/blog is my WordPress Address.

    My site URL is speedrider.org.

    Previously I have 2 more wordpress in different folder but only in speedrider.org/blog remains for now.

    @speedrider thanks for the info. Quick question did you recently move your WordPress install to the /blog directory? Were you using Site Kit at that time?

    Thread Starter speedrider

    (@speedrider)

    @reneesoffice its my default directory when setting up my wordpress years ago.

    I just installed Site Kit recently (new user).

    Thanks for the info @speedrider. To confirm, are you getting this error when trying to connect:

    Issue accessing data
    You need to reauthenticate your Google account.

    There is a screenshot of what it would look like in this issue.

    @speedrider we’ve just released version 1.4.0, could you update and let us know if the issue still persists for you? thank you

    Thread Starter speedrider

    (@speedrider)

    Hi @reneesoffice

    It looks like it still the same.

    1. I reset Google Site Kit
    2. Open Incognito Window and start installing from fresh
    3. Verification Success
    4. When clicking Go To My Dashboard, it all started again

    Plugin Support James Osborne

    (@jamesosborne)

    @athenaid Thanks for the update. Would you be able to temporarily deactivate some plugins, even one by one before testing setup once more? While it’s not ideal you have a large number of plugins active, one – or a combination of which could be impacting setup.

    Alternatively you can check Site Kit setup with one of the other WordPress sites you mentioned you have in another directory.

    @speedrider it looks like you may have not been notified of the inquiry above.
    If you’re able to make these checks that would be helpful to rule out possible causes.

    Additionally, I noticed you mentioned your site started with https:// but it is currently at https:// did you change this at some point while trying to setup Site Kit? Thanks for your feedback as we work to get this resolved.

    Thread Starter speedrider

    (@speedrider)

    @reneesoffice Yes I did installed a plug in to get my site more secure to make it as https://. However, I cant change my site/wordpress URL in the setting as https since the plug in will do its job.

    @speedrider thanks so much for this additional information. You may be experiencing this issue:

    https://github.com/google/site-kit-wp/issues/1034

    It happens because Site Kit initially registers and retains your domain at the first attempt, so updates to the domain after are not recognized. This is a priority fix that we’re planning for this week. I’ll keep you updated when it is available to ensure you can get through the setup. Thanks again for the info and your patience as we get this resolved.

Viewing 15 replies - 1 through 15 (of 21 total)
  • The topic ‘Cant Authenticate Site Kit’ is closed to new replies.