Cloud Error: Please try after 2m 41s for service img_optm-new_req

  • Resolved nickwolf909

    (@nickwolf909)


    1 year, 7 months ago

    I keep trying to sent optimization request but it is stuck and giving this message.
    Cloud Error: Please try after 2m 41s for service?img_optm-new_req

    Status shows this

    Optimization Status

    Images ready to request: 1 group (7 images)

    I click clean up unfinished data and try again same thing, it has been a few days, I have left it processing this block with 7 images over night still stuck.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Hai Zheng?

    (@hailite)

    Can you try latest dev commit from Beta Test? There are couple image optimization compatibility improvements done there.

    Thread Starter nickwolf909

    (@nickwolf909)

    does this mean install a new version of the plugin? where can I find this beta? Thank you !

    Plugin Support qtwrk

    (@qtwrk)

    please go to Toolbox -> Beta Test -> click “dev” and upgrade

    please note this is beta version , suggest not to use on a mission-critical site

    Thread Starter nickwolf909

    (@nickwolf909)

    I am getting the same results with the beta version.

    Thread Starter nickwolf909

    (@nickwolf909)

    is there any older version i should try ?

    Plugin Support qtwrk

    (@qtwrk)

    the 5-minute limit applies to all versions

    but please check if the image optimization is moving forward or not , and most importantly , your wp-cron is triggered properly and in time

    Thread Starter nickwolf909

    (@nickwolf909)

    it has been hanging for 24 hours so seems to be getting stuck on one of the images, is there any way to find out what image it is ?

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 8 replies - 1 through 8 (of 8 total)
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