Mailpoet not saving

Aubervilliers, please disable all your other plugins.

Does the save button work then?

If so, you’ll need to identify which other plugin is conflicting with ours.

If that doesn’t solve your issue, can you tell us what browser you’re using?

Thanks for responnding to me. The save button works fine at the beginning but after a while i can’t save the changes.

I think if there was a problem with it, it would not work at the creation of the newsletter.

Is there any limit for adding articles in the newsletter ?

Maybe there is a content limit ?

What do you think about that ?

Thanks for your support.

Aubervilliers,

Please get in touch here https://support.mailpoet.com/feedback/

We’ll have the support team take a look at your issue. Make sure you detail it correctly, including plugin version, and browser used.

Thanks!

Oh, if it works in the beginning, and it doesn’t after, make sure you let us know the steps you take until it stops working.

We’ll try to reproduce on our side.

First i create a new newsletter and i add some articles and separators. And then i put some titles and texts in the newsletter. I do that in a few days cause i prepare it before sending it.
After a while i can’t add something on it.

I don’t know why but i cannot do any changes.

Thanks a lot for helping me.

Aubervilliers,

Please get in touch here, so our support team can follow up:

https://support.mailpoet.com/feedback/

Make sure that you describe again exactly the steps to reproduce your issue.

Thanks!

Closing…

What was the outcome and solution to this?
I’m having precisely the same issue.

Please publish the solution –

I can’t see it on the plugin support tab or the Mailpoet page.
Thanks
Fled.

I have the same problem. Mailpoet is not saving tamplates on different browsers, it is not saving when I disable all plugins, it is not working when I change the theme. It is showing me that there are two conflicts with js files:
https://#/wp-content/themes/stm/includes/lib/multi-thumb/js/multi-post-thumbnails-admin.js?ver=3.9.2
https://#/wp-content/themes/stm/admin/assets/js/custom.js?ver=3.9.2

What should I do?

Thanks,
Dom

First you need to remove those conflicts. Check your functions.php inside your current theme directory and look for the enqueue functions. Then you need to wrap these functions around this code:

if( ($_GET['page'] != 'wysija_campaigns') && ($_GET['page'] != 'wysija_subscribers') && ($_GET['page'] != 'wysija_statistics') && ($_GET['page'] != 'wysija_config') ){

...your wp_enqueue_* functions...

}

This will prevent them from loading on MailPoet pages.

Also, some servers, have a PHP config that limits the size of the POST (HTTP). So you’ll have to check that too. Create a phpinfo.php https://kb.mediatemple.net/questions/764/How+can+I+create+a+phpinfo.php+page%3F#gs

Then look for the variable: max_post_size, try to increase it on your php.ini file.