404 error

  • When I try to connect my Hubspot account I′m getting a 404 error after I authorize the plugin on hubspot.

    <!DOCTYPE html>
    <html xmlns=”https://www.w3.org/1999/xhtml&#8221; xml:lang=”en” lang=”en”>
    <head>
    <meta charset=”utf-8″/>
    <title>SiteGround Web Hosting</title>
    <script src=”/cdn-cgi/apps/head/98MNYcdNYrgcskV1tRUUdv60kXw.js”></script><link rel=”stylesheet” type=”text/css” href=”https://www.siteground.com/css/systempages.css&#8221; media=”screen, handheld” />
    </head>
    <body>
    <div id=”wrapper”>

    <h1>404</h1>
    <h2>We’re sorry, the page you requested cannot be found.</h2>

    SiteGround
    </div>
    </body>
    </html>

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @joaofst,

    Ivan Atanasov from SiteGround here.

    The HTML code you posted is for our customer 404 Not Found error page. There are a lot of situations that could cause this.

    Maybe you are accessing your website with HTTP:// and when you try to connect to your Hubspot account, your website is accessed via https://. If this is the case, the 404 page could appear when you have no SSL installed on your site.

    Either way, if you can share more context about this issue, it could be useful for the plugin devs.

    Or you can post a Support Ticket so that we can try to find the reason and see what is the exact page that is giving a the 404 error.

    Plugin Author Chris Lagasse

    (@soben)

    HTTPS is a requirement, and there should be notices on the site throughout when you’re trying to connect to HubSpot via our plugin on a non-secured website… we also enforce SSL on all calls to HubSpot…

    We definitely could use more information, but signs point to having your site on non-https… which isn’t allowed from the HubSpot API.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘404 error’ is closed to new replies.