• Resolved sindrevr

    (@sindrevr)


    Hi,

    My woocommerce checkout is crashing after upgrading to 8.3 or newer. Seems like there is a conflict with Elementor pro/ Klarna Checkout on WC 8.3 onwards. Any fundemental changes done in 8.3 that could cause this?

    When running WC 8.2.2 there is no conflicts….

    Uncaught TypeError: Cannot read properties of undefined (reading 'defaults')
        at HTMLDocument.<anonymous> (checkout.min.js?ver=8.4.0:1:81)
        at e (jquery.min.js:2:30038)
        at t (jquery.min.js:2:30340)

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sindrevr,

    Could you please edit your checkout page and substitute everything there with the WooCommerce checkout shortcode?

    [woocommerce_checkout]

    In WooCommerce 8.3+, by default, all WooCommerce-related pages like the Cart and Checkout use blocks. However, not all themes or plugins may be compatible with this feature yet.

    If this makes no difference, can you run a conflict test to help you identify the cause of the issue? More info: https://woo.com/document/how-to-test-for-conflicts/

    Let us know how that goes for you.

    Thread Starter sindrevr

    (@sindrevr)

    Hi,

    Thanks for quick reply.

    Removing everything and using the woocommerce checkout shortcode produces the same error…..

    [woocommerce_checkout]

    Like i said it seem there is a conflict between Elementor pro and Klarna checkout – disabling one of them removes the error in the checkout page, But this is not the case on WC 8.2.2 and backwards. Thats why I wondered what changes in 8.3 could have something to do with this…. Any further suggestions is appreciated!

    Saif

    (@babylon1999)

    Hello @sindrevr,

    Like i said it seem there is a conflict between Elementor pro and Klarna checkout – disabling one of them removes the error in the checkout page, But this is not the case on WC 8.2.2 and backwards. Thats why I wondered what changes in 8.3 could have something to do with this…. Any further suggestions is appreciated!

    Thank you for confirming!

    This forum is for WooCommerce core-related topics, so I’m afraid the contributors here might not be familiar with both plugins. Additionally, debugging third-party integrations is not within our scope of support.

    Upon checking the Klarna support forums, I see there’s a similar report about this here: https://www.ads-software.com/support/topic/plugin-version-2-11-6-do-not-work-with-woocommerce-version-6-3/

    I suggest contacting their team for assistance. :?)

    Let us know if you have any other questions!

    Hi,

    I’m facing similar issue here.

    When i updated the woocommerce(8.4.0)

    Stripe payment checkout not working here.

    Also, when i checking the console getting following error.

    Uncaught TypeError: Cannot read properties of undefined (reading ‘defaults’)
    at HTMLDocument. (checkout.min.js:1:81)
    at j (jquery.min.js:2:27136)
    at Object.fireWith as resolveWith
    at Function.ready (jquery.min.js:2:29783)
    at HTMLDocument.K (jquery.min.js:2:30128)


    Is there any solution how to fixed that?

    • This reply was modified 10 months, 4 weeks ago by robertjourney.

    Hey there, @robertjourney!

    Per WordPress forum guidelines, would you mind opening up a new thread for this so that we can keep things organized and offer more personalized support for you? We’ll be happy to help you out with this over there!

    alkadesai

    (@alkadesai)

    we have same isuue on nmi payment after updated? plugin

    jquery-3.6.0.js:4050 jQuery.Deferred exception: Cannot read properties of undefined (reading ‘defaults’) TypeError: Cannot read properties of undefined (reading ‘defaults’)
    at HTMLDocument. (plugins/woocommerce/assets/js/frontend/checkout.min.js?ver=8.7.0:1:81)

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @alkadesai,

    As per forum rules, I suggest that you start a new thread with your case, so that we don’t mix several troubleshooting sessions in one thread. Even if the symptoms are the same, perhaps the underlying problem is different in your case.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Checkout page crashing after upgrading WC <8.3’ is closed to new replies.