Confirmation message at Donation Confirmation

Hi @nguyenrom,

Whenever we see the message “Please verify your email to access your donation history” in an error, we know that it’s either a caching problem or something broke the user’s session.

Please exclude all Donation Confirmation pages from caching.

Once you can confirm all the pages have been excluded, clear all of the caches in your site and you should be good to go.

If you would like to learn more about sessions with GiveWP and WordPress we have written an excellent article that explains the process:
https://givewp.com/documentation/core/frequent-troubleshooting-issues/understanding-troubleshooting-user-access/

Hi @mrdaro , I don’t use cache plugin. I have debug but print notice said ‘null’.

The “Please verify your email to access your donation history.” is default when I open https://{domain}/donation-confirmation/.

Lastly, I have added GIVE_USE_PHP_SESSIONS to wp-config.php, nothing changed.

Hi @nguyenrom,

Thanks. I misread your original question, my bad.
You’re running into a known issue that I reported here: https://feedback.givewp.com/bug-reports/p/email-verification-in-donation-confirmation-page-displays-no-confirmation-or-err

We don’t have a timeline for that yet but feel free to add your vote and/or comment there.

I’ll close this ticket now but I have added it to that bug report so that you’re notified when there’s an update.