Download button and download’s description is not working.

  • Resolved stackopost

    (@stackopost)


    7 years, 6 months ago

    Hello, I’ve downloaded your plugin and everything seems to be fine but when someone adds a new download the description is always shows blank even if its added. And nothing happens when clicking the download button. Please help me out and tell me what data you need to batter understand the issue.
    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    As for the download button what server are you using – Apache or Nginx?
    Please also check for JavaScript errors in your browser
    As for the blank page please try to check if changing your site theme solve this issue.

    I am running wp on Apache, site urls set to https://, permalinks set to “Post Name” and have the same symptoms on the individual file download page:
    1) “Description tab is blank.”
    2) “Download” button throws page view back to top of page, but does not download.

    Traced to line# 398 in ‘CMDownloadController.php’ – "wp_enqueue_script('jquery-tools', 'https://cdn.jquerytools.org/1.2.7/full/jquery.tools.min.js', array('jquery'));“

    which throws
    ERROR –

    “Mixed Content: The page at ‘https://haliwa.org/cmdownloads/atlena-h-richardson-evans-staff-of-the-year-award/’ was loaded over HTTPS, but requested an insecure script ‘https://cdn.jquerytools.org/1.2.7/full/jquery.tools.min.js?ver=4.8.1’. This request has been blocked; the content must be served over HTTPS.

    Manually edited line# 398 to “https…”, fixed Mixed Content error but threw new errors. Manually entered cdn url in browser as “http…” – retrieved file no problems; entered as “https…”, returned 404 error. Change to relative url “//cdn…” throws 404.

    3) Link in “Back to All Downloads” text is not active under any circumstances.

    This thread might have relevant info… Jquery conflict with jquery tools

    • This reply was modified 7 years, 2 months ago by coldwinterwind. Reason: Added additional troubleshooting onfo
    • This reply was modified 7 years, 2 months ago by coldwinterwind. Reason: More debug reference info
    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Hi,
    we’re about to release a fix. Please update the plugin to the new version and check if this fixed your problems.

    Thanks for quick reply! Currently running free-version 2.5.13, will watch wp repo and developer site for updated version.

    Would appreciate a reply here so I get email notif

    Thanks again for speedy reply!

    Thanks for quick reply! Currently running free-version 2.5.13, will watch wp repo, plugin admin panel, and developer site for updated version.

    Would appreciate a reply here so I get email notif

    Thanks again for speedy reply!

    Just updated CM Download Manager to Version 2.5.14 and problems are FIXED! Mark this one as [SOLVED] for me.

    Great work and TYVM!

Viewing 6 replies - 1 through 6 (of 6 total)
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