Embed not working on iPhones

  • Resolved crowleydive

    (@crowleydive)


    1 year, 2 months ago

    Hi there,

    Due to a Java-based issue with the AJAX Load More infinite scroll plugin our site is using, which stops Quiz Maker from working properly after the first page is scrolled, I have resorted to using iframe embeds to add quizzes to pages.

    They now work perfectly with the infinite scroll – everywhere except iPhones – and only iPhones. iPads and macs, no problem, just iPhones, regardless of browser, both Safari and Chrome, the quiz does not appear and ther esult is a blank page.

    I’ve tried everything I can think of, including cutting the code down to just <embed src = https://{thepluginembedcode></embed> with the same result: works on PCs, Andorid phones and iPads, but not iPhones.

    There are several quizzes on our staging site using the link above. If anybody has a solution, please let me know as I am tearing my hair out!

    Cheers,

    Crowley

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @crowleydive,

    Thank you for the topic.

    We have checked your website and noticed that everything works fine in this regard on our end.

    See the video below:

    View post on imgur.com

    Please let us know whether you are using a Cache plugin or not.
    If yes, then, please note, that the problem may come from the cache.

    Please?clear?all?the?caches?and check whether the issue persists or not. Make?sure the?cache?is?excluded?on the page where the given quiz is located.

    After?clearing?the?caches, please try to check the case with either the?Incognito?mode?or?another browser/device.?

    Thank you.

Viewing 1 replies (of 1 total)
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