• Resolved sveilore

    (@sveilore)


    Top of admin pages:
    “Your store does not appear to be using a secure connection. We highly recommend serving your entire website over an HTTPS connection to help keep customer data secure.”

    System status:
    “Secure connection (HTTPS): Your store is not using HTTPS.”

    HTTPS is installed at the domain, and the link also shows HTTPS. Where is the problem?
    This problem also blocks Paypal-payments, as customers gets an error.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    This is just a warning and shouldn’t impact the functionality of your site.

    “This problem also blocks Paypal-payments, as customers gets an error.” What error are you receiving exactly? I didn’t see any errors on the site when redirecting to PayPal.

    Can you paste in your System Status Report here?

    Thread Starter sveilore

    (@sveilore)

    
    ### WordPress Environment ###
    
    Home URL: https://roxxbkk.com
    Site URL: https://roxxbkk.com
    WC Version: 3.4.2
    Log Directory Writable: ?
    WP Version: 4.9.6
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.33 (FreeBSD) mpm-itk/2.4.7-04 PHP/7.1.17
    PHP Version: 7.1.17 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 200 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    cURL Version: 7.59.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.22-log
    Max Upload Size: 200 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.4.2
    WC Database Prefix: wp_roxxbkk_com_
    Total Database Size: 91.17MB
    Database Data Size: 63.83MB
    Database Index Size: 27.34MB
    wp_roxxbkk_com_woocommerce_sessions: Data: 13.02MB + Index: 0.09MB
    wp_roxxbkk_com_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_roxxbkk_com_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
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    wp_roxxbkk_com_woocommerce_order_items: Data: 0.31MB + Index: 0.09MB
    wp_roxxbkk_com_woocommerce_order_itemmeta: Data: 2.50MB + Index: 2.92MB
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    wp_roxxbkk_com_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB
    wp_roxxbkk_com_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
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    wp_englishudfc_com_options: Data: 1.03MB + Index: 0.02MB
    wp_englishudfc_com_postmeta: Data: 0.06MB + Index: 0.03MB
    wp_englishudfc_com_posts: Data: 0.06MB + Index: 0.06MB
    wp_englishudfc_com_termmeta: Data: 0.02MB + Index: 0.03MB
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    wp_englishudfc_com_term_relationships: Data: 0.02MB + Index: 0.02MB
    wp_englishudfc_com_term_taxonomy: Data: 0.02MB + Index: 0.03MB
    wp_englishudfc_com_usermeta: Data: 0.02MB + Index: 0.03MB
    wp_englishudfc_com_users: Data: 0.02MB + Index: 0.05MB
    wp_roxxbkk_com_aiowps_events: Data: 0.02MB + Index: 0.00MB
    wp_roxxbkk_com_aiowps_failed_logins: Data: 1.52MB + Index: 0.00MB
    wp_roxxbkk_com_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB
    wp_roxxbkk_com_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB
    wp_roxxbkk_com_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB
    wp_roxxbkk_com_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB
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    wp_roxxbkk_com_comments: Data: 1.52MB + Index: 0.53MB
    wp_roxxbkk_com_links: Data: 0.02MB + Index: 0.02MB
    wp_roxxbkk_com_options: Data: 5.05MB + Index: 2.02MB
    wp_roxxbkk_com_postmeta: Data: 28.56MB + Index: 16.02MB
    wp_roxxbkk_com_posts: Data: 5.52MB + Index: 1.17MB
    wp_roxxbkk_com_termmeta: Data: 0.06MB + Index: 0.03MB
    wp_roxxbkk_com_terms: Data: 0.02MB + Index: 0.03MB
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    ### Post Type Counts ###
    
    attachment: 5241
    customize_changeset: 5
    nav_menu_item: 9
    page: 14
    post: 2
    product: 6278
    revision: 490
    shop_coupon: 14
    shop_order: 981
    shop_order_refund: 14
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (11) ###
    
    All In One WP Security: by Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.3.3.1
    
    Contact Form 7: by Takayuki Miyoshi – 5.0.2
    Google Tag Manager for WordPress: by Thomas Geiger – 1.8.1
    Insert Headers and Footers: by WPBeginner – 1.4.2
    PaysonCheckout 2.0 for WooCommerce: by Krokedil – 1.3.1 – Not tested with the active version of WooCommerce
    Simple Automatic Updates: by Jon Tejnung – 0.1.3
    WooCommerce Table Rate Shipping by Mangohour: by mangohour – 1.2.1 – Not tested with the active version of WooCommerce
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.14.11
    
    WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.5.6
    WooCommerce: by Automattic – 3.4.2
    WP Super Cache: by Automattic – 1.6.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #21 - /
    Cart: #23 - /shopping-cart/
    Checkout: #25 - /checkout/
    My account: #27 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Storefront
    Version: 2.3.2
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    Thread Starter sveilore

    (@sveilore)

    “This post has been held for moderation by our automated system and will be manually reviewed by a moderator.”
    I pasted the report…

    I don`t know yet what error they are getting from Paypal.

    Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    @sveilore – the reason is because the Site URLs are hard-coded as https://. It’s preferable to just load the entire site through https://.

    I would recommend going to Settings->General and changing both of the site URLs to use https://

    Thread Starter sveilore

    (@sveilore)

    Thanks! That changed the system status.
    But unless it has changed itself, its been https:// for a year or so. Im still waiting for customers to say what kind of errors they have been getting, but now I can tell them to try again and see if it works for them now.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Issue with HTTPS’ is closed to new replies.