• Resolved iWebsite

    (@genfon)


    Hello!
    Woocoommerce 2.3.7
    I have problem with this plugin
    I add product to cart
    After redirect from paypal account to page “Place Order”, I have
    order total is NULL

    And after I press “Place Order” button, I redirect to error page that I defined in paypal plugin admin with error
    10419 – Express Checkout PayerID is missing.

    How can I solve it.
    Please help!
    Thank you

    https://www.ads-software.com/plugins/paypal-for-woocommerce/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor angelleye

    (@angelleye)

    That sort of thing means that your session data is getting dumped for some reason, which is usually the result of caching or CDN plugins/services on the WordPress site or on the web host / server directory.

    It could also be from starting out on https:// before getting sent to PayPal, and then PayPal returning you to https:// (or vice-verse). If that happens then you would lose session data.

    Please look into those things and get back to me. Thanks!

    Thread Starter iWebsite

    (@genfon)

    I don`t have cache or CDN in my hosting

    ? It could also be from starting out on https:// before getting sent to PayPal, and then PayPal returning you to https:// (or vice-verse). If that happens then you would lose session data. ?

    What do you mean and how can I fixed it?
    My website has https://

    Thank you

    Plugin Contributor angelleye

    (@angelleye)

    Are you absolutely SURE about that? I’ve seen many occasions where people thought that was the case and it turns out it was something on their host they didn’t even know about, for example.

    If that’s not the issue, then we have to figure out what else could be causing that. The https:// vs. https:// thing could only potentially come up if you have an SSL installed on your site and you do indeed use https://. So again, if that’s not the case it must be something else.

    The thing is, if it’s neither of those two things I don’t have any other general suggestions I can make other than to disable any other plugins you have other than WooCommerce and PayPal for Woo to see if the issue goes away then. You could also try a basic theme like one of the WP included themes just to get everything setup as basic/simple as possible and see if the problem goes away.

    If you still can’t get passed it we could offer more direct help but I would need you to submit an order for premium support. Then we could get your site credentials and log in there for ourselves to do some testing and troubleshooting.

    Thread Starter iWebsite

    (@genfon)

    I have not SSL
    I tried it in two differense servers
    I have similar error. I contact with support of server ( one of them ) and they sayd that all checkout prossess without caching
    It can get sessions
    But still it doesnt work ??

    Plugin Contributor angelleye

    (@angelleye)

    You are on the current release version 1.1.6.2, right?

    How do you have the Express Checkout settings configured? Are you checking out through the EC button that displayed on a product/cart/checkout page, or are you actually filling in the checkout forms and checking out through the standard payment gateway options on that checkout page?

    Thread Starter iWebsite

    (@genfon)

    First variant
    I have last version
    Now I have this error
    Fatal error: Call to undefined method WooCommerce::nocache() in /nas/wp/www/cluster-2412/igalglv1/wp-content/plugins/paypal-woocommerce-dev/paypal-for-woocommerce.php on line 357

    Plugin Contributor angelleye

    (@angelleye)

    So it shows your directory name is paypal-woocommerce-dev..?? Did you clone that out of GitHub or did you install that from the WordPress directory and then rename it, or what?

    I’ve never once seen that error from anybody yet, and it’s actually referring to a line of code that is currently commented out in our released plugin.

    Seems like you’ve got some sort of custom thing going on here..?? Did you uncomment that line for some reason?

    Thread Starter iWebsite

    (@genfon)

    I get it from GitHub
    Maybe anyone did some funky ??
    I try download it from WordPress now

    Plugin Contributor angelleye

    (@angelleye)

    Ok, well yeah, the default branch on GitHub is our dev branch.

    Usually, our dev branch is considered stable. I did let some bugs slip through, though, which I have confirmed are causing what you’re explaining, so at least that explains that! ??

    Yes, download it directly from the WordPress directory and that issue should go away. I’m going to mark this as resolved, but let me know if anything else comes up.

    Thread Starter iWebsite

    (@genfon)

    O! It’s resolved
    I want kill this people! ?? I spend so many time to find this error
    Teribble!

    Thank you!

    Plugin Contributor angelleye

    (@angelleye)

    Yeah, just keep your eye on that in the future. On GitHub there are lots of branches for things and if you don’t grab a good one that sort of thing can happen.

Viewing 11 replies - 1 through 11 (of 11 total)
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